Business Details
About
Apartment BuildingApartment Rental Agency
If you’re looking for a place to call home within walking distance to Creighton University, Muse Omaha is the top choice to experience the ultimate in off-campus living! Everything about our unparalleled community was designed with students in mind — from our modern amenities and impeccable customer service to our convenient location. Plus, with a fully furnished studio, one-, two-, or four-bedroom apartment, the only thing you’ll need to worry about is how to make it all your own. Enjoy the good life with us at Muse Omaha!
Details
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.4
257 reviews
5 stars
126
4 stars
27
3 stars
8
2 stars
9
1 star
87
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers reported frequent changes in management and poor communication, leading to unresolved issues and dissatisfaction.
Safety Concerns
Numerous reviews highlighted safety issues, including broken gates, drug use in the area, and incidents of theft.
Maintenance Response
While some customers praised the maintenance team's responsiveness, others noted slow service and unresolved maintenance requests.
Cleanliness Problems
Many reviews mentioned ongoing cleanliness issues, including trash accumulation, dirty hallways, and unpleasant odors.
Mixed Customer Service
While some staff members received positive feedback for their helpfulness, others were criticized for unprofessional behavior and lack of transparency.
- CCcolton carter6 days ago5.0We have the best experience with our maintenance person. Eddie has been very good, and we never have to wait long or call back after he does the work. I have been super impressed and very happy with how he has worked with us. complaints about the downtown safety issues are fair. it’s just part of the city I guess.
- VCvanessa cordovaDec 20, 20251.0I got a call from the manager Chole saying I was approved for the studio for $985 I was excited and she said she will send over the lease to sign. I had put on my application January 1st move in but Chloe said they only do live ins on Fridays if she can move it for January 2nd I said yes no big deal. Why last night I get an email saying I was denied? Like what? I had already signed the lease and everything how am I denied. I had already contacted the other apartments I had scheduled for and cancelled them because I was told I can move in January 2nd. I called this morning and spoke to the manager Chole who called me and told me I was approved. She said at the bottom of the denial it will tell me why I was denied. But that’s not the point. The point is you called me and told me I was approved. CHOLE SAID APPROVED! She said my application was approved which makes sense right so that’s why you send me the lease. But if everything wasn’t back because she said my background wasn’t approved which again don’t make sense to me on why you called me and told me I was approved and sent the lease if everything didn’t come back approved. This is very unprofessional, a big set back, and depressing. You don’t know what situation a person is going through and then to get a call saying you were a approved for the apartment and then get email later on saying your denied is not ok. If this is the process you guys have it needs to be changed. Is this even legal???
- JCJamie CarterDec 10, 20255.0The new maintenance team is incredible! They always respond to maintenance requests within 24-48 hours and the problems are handled with care. There is never trash in the hallways or stairways, and the grounds are kept clean.
- NBNayNay The BNov 26, 20255.0Awesome place to live. The office and maintenance staff are awesome.
- BWBeatrice WaterNov 18, 20255.0Oh my gosh, I just walked through and it looks very neat throughout the Clubhouse and courtyard. Got off super late from work and love how quiet it is for downtown. Glad I don't have to be afraid to walk to my apartment at night. The new manager and management company are really stepping it up around here.