LionsHead

2.5
194 reviews

About

Apartment Building

Location

LionsHead
1414 North 108th St, Omaha, NE
68154, United States

Hours

Reviews

2.5
194 reviews
5 stars
54
4 stars
15
3 stars
9
2 stars
14
1 star
102

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Many residents reported slow or inadequate responses to maintenance requests, with some issues taking weeks or months to resolve.

Safety Concerns

Numerous reviews highlighted safety issues, including frequent car break-ins and thefts, leading to a general feeling of insecurity among residents.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for being rude or unresponsive, particularly in the leasing office.

Cleanliness and Condition

Several reviews mentioned poor cleanliness in common areas and the overall condition of the apartments, with reports of mold, pests, and outdated facilities.

High Fees

Residents expressed frustration over additional fees for amenities and services that were often not delivered or poorly managed.
  • SS
    Slouch
    Dec 31, 2025
    2.0
    Nearby
  • BJ
    Bobbi Jung
    Dec 30, 2025
    3.0
    Sad to hear these bad reviews as I lived in Lionshead many years ago. Like when they first opened. I lived in a 1bdrm, then transferred to a 2bdrm. Both were really nice & I loved living there. ! Management was very on top of things. (I believe her name was Gina) I Moved out of state so I had to leave. Again, sad to see these negative reviews & the pics. It was such a beautiful, well taken care of property.
  • JJ
    Jake
    Nov 7, 2025
    1.0
    Overall a horrible apartment complex, office people have no sympathy. Extra fees, hallways stink of trash, stains on the floor in the corridors of the buildings. Only real "nice" thing about the place is a clubhouse. I have seen a younger kid poop in one of the pools, and mantineince didn't clean it out for a couple days. The units are nice but mantineince, again, is slow to respond and come and will come randomly sometimes.
  • BF
    Brooklyn Friday
    Nov 4, 2025
    1.0
    I'm literally only writing a review because I'm so shocked that this place made "Best of Omaha" again. My husband and I used to live in these apartments and I'm just going to give the spark notes of our experience: 1. My husband's car was stolen here, not directly on Lionshead but it wasn't a safe area as there was also tons of theft happening from people's patios and their packages. 2. We had SIX gas leaks. MUD would come out, explicitly say the furnace needed to be replaced asap, but would patch it per Lionshead instructions and then we were told to go back. Every time we were cleared, we got a second opinion from a professional and were told it was not safe. That literally could've killed us. We had to find alternative housing over and over and they covered nothing. 3. We complained about a sewage smell in the only bathroom for months. The few times maintenance would come, we were told everything was fine. Finally they sent a real plumber and found a massing pipe burst within the walls. We were evacuated for renovations and never got to move back in. 4. We were placed in temporary housing (other property units) and the first was so disgusting, the lock was broken and the sliding door wasn't locked (on the bottom floor). We asked to be moved again for our safety. 5. The entire place was dirty and falling apart. There was always something breaking, and it was impossible to get maintenance to show up for anything. There's much more but it would be too long. I ignored the bad reviews because they made "best of Omaha" .... worst decision ever. It was so bad that we had to end our lease early as they didn't have a permanent solution for our unit and honestly, that was the best thing that could've happened. It was expensive but getting to leave that place early was amazing. We have since moved to another apartment, not managed by Richdale, and are so happy and impressed that we will not be moving again until we move to a house. And we pay about the same and are in the same general part of town. THERE ARE BETTER OPTIONS! :)
  • TY
    Tara Young
    Sep 5, 2025
    5.0
    We've lived here for about 7ys and I had a wonderful experience speaking to Jordan about my current lease. He was kind humble thorough and very very helpful. I don't leave reviews often because I shrug off the bad but when somebody really goes above and beyond to speak with you an hour listen to all the things that need done make a plan and stick to it while being empathetic to a renter situation. Lionshead is it perfect but we love the amenities such as the pool the gyms and the access to the Biltmore and Vanderbilt it's a beautiful property in the fall with walking pads that we appreciate and has a very close knit neighborhood watch community that I love. I just appreciate Jordan without an appointment sitting down with me and really helping me work through some of the things that they do in the apartment at no cost or charge to me that truly is a blessing and I'm very very thankful for his time. I see now why lions head was voted best of 2025! Thanks again Jordan for all that you do leasing work is a thankless job and I'm sure you get plenty of complaints so when I have something great to say I make sure that I leave it. We look forward to the future here and all the upcoming updates, carpet cleaning, painting and woodwork. I'm so thankful for a leasing office manager that understands even if you have OCD in cleanliness, things break and normal wear and tear happens, that fact that he is helpful and willing to fix these issues free of change is a miracle and I'm so graciously thankful! Now I have to call the district and remind them the last due owed is fixing the tennis courts! 😁👀