Frequently Asked Questions About Real Property Management Champion
What happens if my tenant is late or stops paying rent?
RPM Champion’s rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, clients can be confident that we always respond promptly and aggressively. Rent is due on the 1st and is late on the 5th. If rent has not been paid by the 6th day, late fees are applied, and the eviction process begins with a 10-day notice to quit. We also keep a lawyer on retainer to address eviction and collection issues as well as to dispense legal advice when necessary.
Do I get to approve maintenance requests and repairs?
Yes. All of our rental property owners are notified of all maintenance issues as they arise. In order to address and resolve repair requests in a timely manner, we typically set up a maintenance reserve of $500. This means, in the event that a maintenance issue comes up and costs less than the reserve amount, we simply resolve the issue and notify you, the owner. For larger issues, we typically gather multiple bids and contact you for final approval.
What is your tenant screening process?
Every tenant application is screened for income, credit, rental history, criminal background, and evictions. RPM Champion uses a national credit-reporting provider to obtain a prospect’s criminal and credit histories. We verify employment and review pay stubs and/or tax returns to verify income is 3 times the rent. We review the rental history and contact the previous two landlords for references. Our thorough screening complies with all applicable laws, including Fair Housing and Fair Credit Reporting Act.
How quickly will you find a tenant and fill vacancies?
RPM Champion’s marketing program and leasing services are second to none. That being said, leasing is a fluid process with many variables including asking price, local inventory levels, and seasonal factors. In most cases, however, we can find a qualified applicant and fill vacancies within 30 days. We feel so strongly about our marketing program, that we provide a “Rented in 30 Days Guarantee”. If we don’t rent your property within 30 days, you receive 50% off the lease-up fee.
Why do you offer different levels of property management services?
We understand that everyone’s situation is different. Some clients only need assistance with marketing their rental property and screening prospective tenants. Other clients prefer to have all aspects of the property management process taken care of for them. That’s why we give property owners options and let them decide which property management is right for them and their rental property.
Do you also sell real estate?
No. At Real Property Management Champion we focus on providing excellent property management to our owners and tenants and leave the purchasing and selling of real estate to professionals who focus on that. We do have a network of excellent local Realtors® that we recommend when our clients want to expand or adjust their portfolio of properties.
Are you part of any professional organizations?
RPM Champion is an active member of the NATIONAL ASSOCIATION OF REALTORS®, the Cape Fear REALTORS® and the National Association of Residential Property Managers (NARPM®). All three organizations provide us with tools, best practices and ethics standards that set us apart from other property management companies.
How is market rent for my property determined?
There are several factors that go into determining what to rent a property for. At RPM Champion we use multiple sources of comparable rental listings, including our own proprietary database, to track rental rates in the area. We adjust for amenities that the home or community offer and make recommendations to our owners for what to set the rent at to attract good tenants.
Much like the real estate market determines sales prices, the local rental market determines rental rates. There are three factors that contribute to how much your rental property will receive in rent each month.
Availability and rental rates of comparable properties
The features and benefits of your property
The marketing exposure for your vacancy
After we receive the details of your specific rental property, we will complete market analysis and set a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.
What happens if my tenant is late or stops paying rent?
If rent is not paid by the 6th day of the month, late fees apply and eviction proceedings begin with a 10-day notice to quit. RPM Champion promptly and aggressively responds to such issues and has a lawyer on retainer for eviction and legal matters.
Do I get to approve maintenance requests and repairs?
Yes, owners are notified of all maintenance issues. Repairs under $500 are handled promptly with notification, while larger issues require multiple bids and owner approval.
What is your tenant screening process?
Tenants are screened for income, credit, rental history, criminal background, and evictions using a national credit-reporting provider and verification of employment and rental references, complying with all legal standards.
How quickly will you find a tenant and fill vacancies?
Typically within 30 days, thanks to a strong marketing program, backed by a “Rented in 30 Days Guarantee” offering 50% off the lease-up fee if unsuccessful in that time.
Why do you offer different levels of property management services?
Because clients have varying needs—from marketing and tenant screening only, to full property management—RPM Champion offers customizable service levels to suit individual situations.
Do you sell real estate?
No, RPM Champion focuses on property management but provides recommendations for trusted local Realtors® for buying and selling needs.
Are you part of any professional organizations?
Yes, RPM Champion is a member of the NATIONAL ASSOCIATION OF REALTORS®, Cape Fear REALTORS®, and the National Association of Residential Property Managers (NARPM®), ensuring adherence to high standards and best practices.
How is market rent for my property determined?
Market rent is set based on comparable local rental listings, property amenities, and marketing exposure, using data from multiple sources including RPM Champion’s proprietary database, with adjustments made regularly.
What nearby businesses can assist with home maintenance and repairs?
Nearby services include Gideon Heating & Air Conditioning for HVAC needs, Viva Electric and Donald D Holliday Electric Inc for electrical work, Seaside Flooring for flooring needs, and Comfort Craft Mechanical for HVAC services.
What nearby places might clients visit before or after meeting at Real Property Management Champion?
Clients can explore Eastwood Business Park nearby or visit hospitality options like Hampton by Hilton and Hampton Inn Wilmington-University Area/Smith Creek Station for accommodations.
How can nearby service providers help my rental property management experience?
Local providers such as TNT Clean Home Air Solutions and Rainbow International of Brunswick County offer valuable support in HVAC, cleaning, and home services, complementing RPM Champion’s property management offerings.