Spend your hard earned money elsewhere! I was not going to write a review until my returned deposit check bounced. I can not get an answer to why or a new check and everyday since I have contacted them about it, I receive spam emails and texts if "I am interested in renting from them". No. I felt like I was living in a dorm. The immature, loud and nosy neighbors made it this way. If you like your privacy, this is not the place for you. The fire alarms go off constantly where people don't even take them seriously anymore. The animals use the hallways as their personal bathroom and the elevators are constantly broken. Not convenient at all with groceries or bringing stuff in from the garage. The parking situation is a nightmare. I knew it would be difficult living downtown but it is bad! Concert nights aren't as glamorous as they make it seem. I started leaving my apartment nights they had concerts or all day events at the park next door. When I first moved in, the perch was a benefit of living there and it turned out to be expensive to rent out. I ended up avoiding even when they hosted "free nights" due to the drunk obnoxious people who took over it. The pool stays packed in the summer, if it is even open. These are just some of the problems at the Metropolitan at the Riverwalk. Again, I would avoid living here and take my money elsewhere. You can find much nicer apartments in better locations for the large amount of rent you will be paying for headaches, literally. AVOID!
KL
Kathleen Lawrence
Dec 19, 2025
5.0
We moved here in November and absolutely love it . Fantastic neighbors, staff is reorganizating , but I have faith they will whip this place into shape in no time They are lovely people. No problems with parking. The apartment is Fantastic. Highly recommend!!
RH
Rickie Houston
Dec 19, 2025
5.0
When I toured the building, Jasmine from the leasing team was incredibly friendly and helpful. She answered all of my questions, and her sincerity was also memorable. I’m glad I was able to tour with her.
AA
Anonymous
Dec 17, 2025
1.0
Current resident- I cannot stand the just plain dishonest cover up being done by the community management currently. Look for yourself at the pattern of residents making real and valid complaints. This was followed by a highly suspicious amount of five star reviews posted in succession shortly after by accounts with little activity or details included. None of the recent five star reviews even claim to live here! It’s very slimy to try to cover up genuine issues and concerns like this. Carefully consider moving here, as optics are clearly far more important than real improvement or satisfaction after they get you to sign your lease.
MP
M P
Dec 5, 2025
1.0
I submitted a request online to be contacted via phone on 12/2 after I called and got no answer. I received an email back from Keyla, not a phone call, asking me how many rooms I was looking for and if I could come tour that day or the next. I emailed Keyla back and asked that I be called first, for obvious reasons. See, that's what's so great about Alexander Graham Bell's fancy invention, if you use it, it can prevent you from wasting both time and gas when someone doesn't have what you need. Well, Keyla responded that she couldn't help me with that, but she'd forward my request to colleague who could help me. 12/3, nobody has called yet, but I got another email from Keyla asking me if I was still interested. Ummm, Keyla, guess what, that's why I asked to be called. Keyla let me know again that supposedly a colleague would be calling me. It's now 12/5, and I've not received any calls, but I have gotten more emails from Keyla, lol. It's obvious at this point that Keyla is an AI Bot of some nature. Regardless though, it's been 4 days and nobody has called. Bummer. If you can't pick up a phone and call me, you definitely aren't getting my tens of thousands of dollars.
Frequently Asked Questions About Metropolitan at the Riverwalk
What is Metropolitan at the Riverwalk?
Metropolitan at the Riverwalk is a luxury apartment building located in the heart of Wilmington, North Carolina, offering a life infused with charming energy.
Where is Metropolitan at the Riverwalk located?
It is located at 19 Harnett Street, Wilmington, NC 28401, United States.
What are the opening hours of Metropolitan at the Riverwalk?
The hours are Monday, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM; Wednesday from 12:00 PM to 6:00 PM; Saturday from 10:00 AM to 5:00 PM; and closed on Sunday.
How can I contact Metropolitan at the Riverwalk?
You can reach them by phone at +1 833-938-3043 or by email at MetropolitanattheRiverwalk.Organic.Kettler@aptleasing.info.
Does Metropolitan at the Riverwalk have a website or social media presence?
Yes, their website is http://livemetriverwalk.com. You can also find them on Facebook at https://www.facebook.com/MetRiverwalk/ and on Instagram with the handle @metriverwalk.
What nearby dining options are available around Metropolitan at the Riverwalk?
Nearby dining options include Marina Grill (American and pub cuisine), Tequila's Waterfront (Mexican and seafood), Nautical Bowls (healthy cafe), Bonita Latin Fusion & Cocktails, and the Port City Marina eat and drink venues.
Are there any recreational boating services near Metropolitan at the Riverwalk?
Yes, you can find BrewBoat Wilmington for boat tours, Carolina Yacht Charters offering boat rentals and tours, Bluewater Yacht Sales for boat sales and service, and Sawmill Point Marina.
What parks and outdoor activities are close to Metropolitan at the Riverwalk?
Nearby outdoor spaces include Riverfront Park Cape Fear Wilmington NC, North Waterfront Park, and City of Wilmington Parks & Recreation, providing great opportunities for relaxation and recreation.
Is there public transportation nearby to help me get to Metropolitan at the Riverwalk?
Yes, the Greyhound Bus Station is nearby, offering convenient bus transportation options for visitors and residents.
What are some nearby entertainment venues around Metropolitan at the Riverwalk?
Live Oak Bank Pavilion and The Pier at Port City Marina are close music and performance venues, ideal for enjoying concerts and other events before or after visiting the apartment community.