Metropolitan at the Riverwalk

Reviews

• AG

  Alena Gearing

  Feb 18, 2026
  5.0
  If you had asked me to rate this place roughly a month ago I probably would have given it a two star rating. The new management has TURNED IT AROUND. My washing machine had been broken for a few weeks. The first thing Brittany did was open up a vacant apartment on my floor so I had access to a washing machine. She kept me updated and informed throughout the whole process. She was so patient and understanding when I had a meeting with her to discuss my concerns. Some places probably have management that can be dismissive or not understanding but Brittany’s compassion and willingness to help me was truly the best experience I could have asked for. Devon, the head maintenance guy was super responsive and quick. He took the time and effort to really figure out what was going on with my washing machine and took all necessary steps in order to resolve the issue for me (in a timely manner). He came in one day to assess and quite literally the next day I had a brand new washing machine in my apartment, just like that. These issues I first had moving in were in no way anyone’s fault, just unforeseen circumstances. And even so, the management treated it as a top priority and made sure I had the resources I needed while waiting on getting it fixed. To Brittany and Devon and Antain and the rest of the management staff : THANK YOU. The new management has turned this place around and I am so grateful for that. Five stars because that’s how much effort they put in to help me get everything figured out!!!
• PL

  Patrick Lee

  Feb 12, 2026
  5.0
  Great place to live. The views are excellent and the building is well maintained. Management has always been available, easy to talk to, and willing to collaborate when questions or situations come up. Overall a very positive experience.
• SR

  Sherry Robinson

  Feb 10, 2026
  5.0
  Jasmine is very professional and knowledgeable. She gave a complete tour of the facility and answered all questions.
• CW

  Caroline Wallace

  Jan 30, 2026
  5.0
  I had an absolutely wonderful experience with Jasmine. She spent nearly two hours walking with me around the community and took the time to thoroughly explain every detail, answering all of my questions without ever making me feel rushed. She was incredibly patient, knowledgeable, and genuinely kind throughout the entire process. It’s rare to find someone who is so dedicated and attentive, and her professionalism truly stood out. Jasmine made what could have been an overwhelming experience feel comfortable and reassuring. I can’t recommend her enough
• MP

  Madeline Palmieri

  Jan 21, 2026
  1.0
  Every negative review so far is accurate. Im without words at this point.

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