The Pointe at Midtown

4.2
151 reviews

About

Apartment Building
Tucked away on Navaho Drive, The Pointe at Midtown offers peaceful apartment living, with easy-access to I-440, I-540, and I-40. Just minutes away from North Hills, Crabtree Valley Mall and the Triangle Town Center, the location can't be beat! With a wide range of two and three bedroom apartment homes, stunning swimming pool area, with two playgrounds and a basketball court, there's something for everyone to love.

Location

The Pointe at Midtown
835 Navaho Drive, Raleigh, NC
27609, United States

Hours

Reviews

4.2
151 reviews
5 stars
117
4 stars
5
3 stars
1
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ingrid received numerous commendations for her exceptional customer service, being described as kind, professional, and attentive.

Maintenance Issues

Several reviews highlighted significant maintenance problems, including pest infestations and inadequate responses to repair requests.

Cleanliness and Condition

Customers expressed dissatisfaction with the overall cleanliness and condition of the apartments, citing issues like dirtiness and outdated facilities.

Noise Complaints

There were complaints about loud music and disturbances at night, affecting the living environment.
  • KS
    Kevin Storjohann
    Nov 6, 2025
    1.0
    I lived here from 2012-2017. My apartment leaked from the ceiling for 5 years. I had a Tub catching water 24-7 This apartment complex took advantage of me and they broke tenant law daily. They refused to refund my deposit when I left. It pissed me off so bad I did get that deposit back and decided to learn real estate law and I made a career out of real estate and I live in big beautiful house, deep pockets, hot wife,and own a nasty boat now because of the motivation it gave me of how poorly they treated me when I was broke. Much appreciated Who’s laughing now?
  • RM
    Rex Mywheather
    Jul 10, 2025
    1.0
    Office staff is nice but thats about it, the prices are cheap for a reason. The property is dirty and the apartments are falling apart, not only that you also got roaches and rats.
  • EP
    Eduardo Perez
    Jun 24, 2025
    5.0
    Ingrid es Muy amable y paciente se los recomiendo
  • HC
    Hernando Calderon
    May 27, 2025
    5.0
    Muy agradecido con la atención que me brindaron! Estoy mudándome a raleigh en los próximos meses y he tenido contacto telefónicamente con la señorita ingrid, me responde a todas mis dudas y es muy clara con lo que me explica.
  • KO
    klever orellana
    May 27, 2025
    5.0
    Ingrid es una persona muy profesional me ayudó desde el primer momento que entré en su oficina respondiendo con mucho profesionalismo cada pregunta, me enseño un apartamento y me brindo toda la información necesaria asciendo de todo el trámite de papeleos y mudanzas muy simple y agradable, es una persona muy eficaz y amable en su trabajo. Gracias

Frequently Asked Questions About The Pointe at Midtown

What are the office hours of The Pointe at Midtown?

The Pointe at Midtown is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 5:30 PM, Wednesday from 12:00 PM to 5:30 PM, and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sundays.

How can I schedule an appointment to visit The Pointe at Midtown?

The Pointe at Midtown office is available by appointment only. You can schedule your appointment by calling +1 855-699-1586 or emailing ThePointe@kettler.com.