The Falls Apartments

3.9
230 reviews

About

Apartment Rental AgencyApartment Building
The Falls Apartments; a collection of Raleigh, NC apartments surrounded by an oasis of sparkling waterfalls and resort-inspired amenities. Our community not only gives you a place to live, makes you feel like you’re on vacation everyday. Pets allowed. Your unrivaled experience begins from the moment you arrive at our community and lay eyes on the dreamy landscaping. As a resident of our apartments in Raleigh, there is something for you to enjoy during every moment of the day. A partially enclosed swimming pool with a gas grilling station on the side cools you off on hot summer days, while the tennis court makes exercising fun. Contact our leasing office today to schedule a personal tour!

Location

The Falls Apartments
4518 Tournament Drive, Raleigh, NC
27612, United States

Hours

Reviews

3.9
230 reviews
5 stars
138
4 stars
30
3 stars
10
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Maintenance

The maintenance team is frequently praised for their quick response times and effective resolutions to issues.

Community Atmosphere

Many residents appreciate the friendly staff and the overall sense of community, highlighting the pleasant interactions with neighbors and management.

Water Issues

Numerous complaints about frequent and unannounced water shut-offs have been reported, causing significant inconvenience to residents.

Pest Problems

Several reviews mention ongoing issues with roaches and other pests, despite management's attempts to address the problem.

Management Responsiveness

While some residents report positive experiences with management, others express frustration over unhelpful responses and lack of empathy regarding their concerns.
  • BA
    Bakri Abushouk
    Dec 16, 2025
    5.0
    I've lived at this apartment complex for two years now. I am very pleased with everything about this complex - from the people, management, maintenance, etc. They all work cohesively, and the outcome speaks for itself, people stay. I wish I didn't have to relocate - I wish I can take this type of management with me to my next apt. Great organization as a whole. No complaints.
  • NP
    Nathaniel Petty
    Dec 9, 2025
    5.0
    Kelly Cheek was very very helpful, the grounds are nice, the location is pretty prime, they take care of the property, they keep it clean, the people in the leasing office were very kind, they were flexible with leasing and were very informative about all of our questions we had. Highly recommend.
  • GM
    George Martinez
    Dec 5, 2025
    5.0
    I lived here on a six month lease and honestly it was one of the best bang for your buck communities I’ve ever stayed in. The waterfalls in front of the leasing office and clubhouse are iconic and really give it a relaxing, resort style feel. It always reminded me of something you’d see in Florida. The maintenance team is extremely knowledgeable and personable, and the office staff is always quick to respond whether it’s by email, phone, or in person. It’s a quiet community and very budget friendly compared to a lot of places I toured. Highly recommend for anyone looking for a comfortable and well taken after place to live!
  • GD
    Gabby Day
    Oct 9, 2025
    5.0
    Overall a great apartment complex to live in. I have already lived here for two lease terms and am considering staying for another. Great community, safe neighborhood and accessible to nearby restaurants and Crabtree. There have been bumps along the way but maintenance has always been very responsive.
  • AA
    Arkfinz
    Aug 19, 2025
    1.0
    The amenities such as the pool table, foosball, the theater, the computer room all close at 5:00pm, so anyone with a job will not be able to use them. I asked why it was like this and I was told that some people broke some stuff so they close it early now. This is the apartment complexes job to take care of issues like this, the solution is banning the people that break stuff and fining them, I don’t see why this should affect everybody in the complex. This place makes plenty of money to fix a few minor damages and move on. I will change this review when the issue is fixed. Literally every other apartment complex with amenities like this has them open to their residents 24/7, including the gym which closes at 12am. The gym is also disgusting and it’s a joke that they call it a state of the art fitness center in their move in pamphlet.

Frequently Asked Questions About The Falls Apartments

Where is The Falls Apartments located?

The Falls Apartments is located at 4518 Tournament Drive, Raleigh, NC 27612, USA.

What types of apartments does The Falls Apartments offer?

The Falls Apartments offers studio, 1 & 2 bedroom apartments in Raleigh, NC.