The Falls Apartments

3.9
226 reviews

About

Apartment Rental AgencyApartment Building
The Falls Apartments; a collection of Raleigh, NC apartments surrounded by an oasis of sparkling waterfalls and resort-inspired amenities. Our community not only gives you a place to live, makes you feel like you’re on vacation everyday. Pets allowed. Your unrivaled experience begins from the moment you arrive at our community and lay eyes on the dreamy landscaping. As a resident of our apartments in Raleigh, there is something for you to enjoy during every moment of the day. A partially enclosed swimming pool with a gas grilling station on the side cools you off on hot summer days, while the tennis court makes exercising fun. Contact our leasing office today to schedule a personal tour!

Location

The Falls Apartments
4518 Tournament Drive, Raleigh, NC
27612, United States

Hours

Reviews

3.9
226 reviews
5 stars
135
4 stars
29
3 stars
10
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Maintenance

The maintenance team is generally praised for their quick response times and effectiveness in resolving issues, although some residents reported recurring problems that were not adequately addressed.

Management Issues

Several reviews highlighted dissatisfaction with management, citing unprofessional behavior, lack of responsiveness, and poor communication regarding maintenance and lease agreements.

Amenities and Cleanliness

While some residents appreciated the amenities and the overall cleanliness of the complex, others reported issues with bugs and the condition of certain facilities.

Community Atmosphere

Many residents enjoyed the friendly community and supportive staff, noting a pleasant living environment despite some ongoing issues.

Water and Plumbing Problems

A significant number of reviews mentioned frequent water shut-offs and plumbing issues, causing frustration among residents.
  • GD
    Gabby Day
    Oct 9, 2025
    5.0
    Overall a great apartment complex to live in. I have already lived here for two lease terms and am considering staying for another. Great community, safe neighborhood and accessible to nearby restaurants and Crabtree. There have been bumps along the way but maintenance has always been very responsive.
  • AA
    Arkfinz
    Aug 19, 2025
    1.0
    The amenities such as the pool table, foosball, the theater, the computer room all close at 5:00pm, so anyone with a job will not be able to use them. I asked why it was like this and I was told that some people broke some stuff so they close it early now. This is the apartment complexes job to take care of issues like this, the solution is banning the people that break stuff and fining them, I don’t see why this should affect everybody in the complex. This place makes plenty of money to fix a few minor damages and move on. I will change this review when the issue is fixed. Literally every other apartment complex with amenities like this has them open to their residents 24/7, including the gym which closes at 12am. The gym is also disgusting and it’s a joke that they call it a state of the art fitness center in their move in pamphlet.
  • RH
    Robrielle Hendley
    Mar 16, 2017
    5.0
    Love the property! Management was amazing and the staff was always helpful!
  • AP
    Al Phil
    Oct 19, 2016
    5.0
    Great staff
  • AW
    Adrian Wilkins
    Jul 26, 2016
    4.0
    Lived here from July 2015 - July 2016 I have a few complaints: -Parking has always been a big issue. But with them towing cars that aren't legal, has kinda fixed the problem. -Key fob for the gym stopped working more than a few times for some reason. -Neighbors smoking weed and the smell seeping into my apartment. This problem was sorta fixed when they posted a letter on everyone's door about the smell. -Have to open the refrigerator to open the stove on the un-renovated 1 bedroom apartment. Other than that, not much else to complain about. The staff responds to emails rather quickly and handles repairs in a timely manner. Yeah there have been some instances where people were loud, drunken guy banging on my door at 3am, and police handling situations, but that doesn't take away from my experience there. Loved being on the 3rd floor and having the blinds and windows open all day and still having privacy. Especially in the fall. I rented from them after reading all the bad reviews and was determined to make it a great experience, and it was. I have no problem recommending this place to friend or family and would have stayed another year if I wasn't planning on moving out of state. I enjoyed my experience at The Falls.

Frequently Asked Questions About The Falls Apartments

Where is The Falls Apartments located?

The Falls Apartments is located at 4518 Tournament Drive, Raleigh, NC 27612, USA.

What types of apartments does The Falls Apartments offer?

The Falls Apartments offers studio, 1 & 2 bedroom apartments in Raleigh, NC.