The Falls Apartments; a collection of Raleigh, NC apartments surrounded by an oasis of sparkling waterfalls and resort-inspired amenities. Our community not only gives you a place to live, makes you feel like you’re on vacation everyday. Pets allowed. Your unrivaled experience begins from the moment you arrive at our community and lay eyes on the dreamy landscaping. As a resident of our apartments in Raleigh, there is something for you to enjoy during every moment of the day. A partially enclosed swimming pool with a gas grilling station on the side cools you off on hot summer days, while the tennis court makes exercising fun. Contact our leasing office today to schedule a personal tour!
The maintenance team is generally praised for their quick response times and effectiveness in resolving issues, although some residents reported recurring problems that were not adequately addressed.
Management Issues
Several reviews highlighted dissatisfaction with management, citing unprofessional behavior, lack of responsiveness, and poor communication regarding maintenance and lease agreements.
Amenities and Cleanliness
While some residents appreciated the amenities and the overall cleanliness of the complex, others reported issues with bugs and the condition of certain facilities.
Community Atmosphere
Many residents enjoyed the friendly community and supportive staff, noting a pleasant living environment despite some ongoing issues.
Water and Plumbing Problems
A significant number of reviews mentioned frequent water shut-offs and plumbing issues, causing frustration among residents.
GD
Gabby Day
Oct 9, 2025
5.0
Overall a great apartment complex to live in. I have already lived here for two lease terms and am considering staying for another. Great community, safe neighborhood and accessible to nearby restaurants and Crabtree. There have been bumps along the way but maintenance has always been very responsive.
AA
Arkfinz
Aug 19, 2025
1.0
The amenities such as the pool table, foosball, the theater, the computer room all close at 5:00pm, so anyone with a job will not be able to use them. I asked why it was like this and I was told that some people broke some stuff so they close it early now. This is the apartment complexes job to take care of issues like this, the solution is banning the people that break stuff and fining them, I don’t see why this should affect everybody in the complex. This place makes plenty of money to fix a few minor damages and move on. I will change this review when the issue is fixed. Literally every other apartment complex with amenities like this has them open to their residents 24/7, including the gym which closes at 12am. The gym is also disgusting and it’s a joke that they call it a state of the art fitness center in their move in pamphlet.
RH
Robrielle Hendley
Mar 16, 2017
5.0
Love the property! Management was amazing and the staff was always helpful!
AP
Al Phil
Oct 19, 2016
5.0
Great staff
AW
Adrian Wilkins
Jul 26, 2016
4.0
Lived here from July 2015 - July 2016
I have a few complaints:
-Parking has always been a big issue. But with them towing cars that aren't legal, has kinda fixed the problem.
-Key fob for the gym stopped working more than a few times for some reason.
-Neighbors smoking weed and the smell seeping into my apartment. This problem was sorta fixed when they posted a letter on everyone's door about the smell.
-Have to open the refrigerator to open the stove on the un-renovated 1 bedroom apartment.
Other than that, not much else to complain about. The staff responds to emails rather quickly and handles repairs in a timely manner. Yeah there have been some instances where people were loud, drunken guy banging on my door at 3am, and police handling situations, but that doesn't take away from my experience there. Loved being on the 3rd floor and having the blinds and windows open all day and still having privacy. Especially in the fall. I rented from them after reading all the bad reviews and was determined to make it a great experience, and it was. I have no problem recommending this place to friend or family and would have stayed another year if I wasn't planning on moving out of state. I enjoyed my experience at The Falls.
Frequently Asked Questions About The Falls Apartments
Where is The Falls Apartments located?
The Falls Apartments is located at 4518 Tournament Drive, Raleigh, NC 27612, USA.
What types of apartments does The Falls Apartments offer?
The Falls Apartments offers studio, 1 & 2 bedroom apartments in Raleigh, NC.
What are the leasing office hours at The Falls Apartments?
The leasing office is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Are pets allowed at The Falls Apartments?
Yes, pets are allowed at The Falls Apartments.
What amenities are available at The Falls Apartments?
Amenities include a partially enclosed swimming pool with a gas grilling station and a tennis court for exercise.
How can I schedule a tour at The Falls Apartments?
You can schedule a personal tour by contacting the leasing office or visiting their website at https://www.thefalls-prg.com/scheduletour.
What nearby parks can residents of The Falls Apartments enjoy with their pets?
Residents can enjoy the nearby PAC Dog Park, which is a park designed for dogs and their owners to relax and socialize.
Where can I find convenient places to grab food or coffee near The Falls Apartments?
Nearby options include Papa's Pizza & Wings for pizza, New World Cafe for coffee and cafe food, and Family Fare for convenience store items and coffee.
Are there any medical facilities near The Falls Apartments?
Yes, Glenwood Direct Primary Care and Michael Jones DMD's family practice are nearby for health and medical services.
What transit or travel conveniences are near The Falls Apartments?
Residents will find convenience stores and gas stations nearby, such as Shell and Circle K, which can assist with travel needs and fuel.