Rose Heights Apartments

Reviews

• EA

  Ella Ames

  Oct 6, 2025
  1.0
  They've been randomly charging my bank account $24.96 for the last two years no matter what I do. I've gotten new cards, closed accounts, they keep following me. I don't live here, never have. I am from Washington State. My bank says they can't block them because I somehow signed up for this. How did I sign up for a $25 charge, up to 3 times a month, for the last 3 years?!
• MD

  Megan Demeny

  Sep 17, 2025
  1.0
  Updated to add: After filing complaints with Google Reviews, the NC DOJ and the BBB. I received the below response from management and a check was issued and mailed on 9/17. I received the check via mail on 9/24 Original: I have held off leaving a review, but after a month of not receiving my deposit check after moving out, I would like to be transparent about how this office handles time-sensitive tasks and communication: 7/25/2025: I successfully moved out of my apartment. Per the lease, my deposit check should have been mailed to me no later than 30 days after this date. 8/20/2025: I reached out to management to inquire about when I can expect to receive my check. I was told the check would be ready to send from their corporate office by 8/21/2025. 8/22/2025: I responded with a question to verify the amount that would be on the check and did not receive a response. 9/5/2025: I spoke with Teresa who said she did not have any additional information and said she would contact Corporate and get back to me (she did not get back to me) 9/8/2025: I left a voicemail requesting someone to get back to me with any information on the situation (they did not) 9/10/2025: I spoke with an agent who did not know anything about the situation and said Teresa was in a meeting. She said she would ask Teresa to get back to me (no one got back to me) 9/15/2025: I left a voicemail and stated that if needed, I would seek legal action. (no one got back to me) 9/16/2025: I spoke with Julia who said she would reach out to Corporate via email. I asked for contact information for "Corporate", but she would not give me their phone number or email address. I requested that someone reach out to me as soon as possible because I am seeking legal action. Returning deposit checks should not be this complicated for a leasing office. I am disappointed and angered by the lack of urgency in this matter when I have always paid my rent on time and have otherwise had a positive living experience at Rose Heights.
• JM

  Justin Mooney

  Aug 8, 2025
  1.0
  I went for a showing with my girlfriend and wasn’t the best experience the property was nice but there were roaches in the sink and Nats in the apartment as well.
• IR

  Izzy Rain

  Aug 6, 2025
  2.0
  Seemed like a good place to move to. Only issue was the application process; got an acceptance email along with a call saying they would send the welcome letter and I was approved. Got an email a couple days before the move in date saying I was denied and that was the final answer apparently. Just wished they were more clear about their process, also would be very bad for somebody who already gave up their place in order to move. Just be aware.
• WG

  William Griffin

  Aug 6, 2025
  1.0
  **PLEASE READ** The owner Teresa is extremely rude. She came at me with very negative energy. I was simply asking to use a small smoker and her response was “not on my patio” very sassy. Fire hazard. Cool I can understand but the way she spoke to me was beyond disrespectful. Shes in desperate need of a humbling. If you enjoy privacy and peace of mind this is not the place for you. If you take pride in your independence this isn’t the place for you, because you will be reminded that she owns it. Not to mention the roaches and fruit flies, no matter how much you clean it doesn’t stop. There are constant threatening emails for fines and fees shutting the pool down etc. You’re force to pay for trash service, my high risk pregnancy fiancé left a small box on top of the trash can to be collected. Instead they took a photo of it and sent a threatening email. The walls are very thin. The smoke detectors trigger from boiling water. Looking at the reviews I don’t think anyone gets their deposit back. Reading the reviews seeing how others have suffered here is freaking heartbreaking. PLEASE BE SMART AND KEEP SEARCHING. DONT GIVE YOUR HARD EARNED MONEY TO THIS WOMAN WHO WILL FEEL LIKE SHE OWNS YOU.

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