Real Property Management Excellence

The leasing process has many variables, including time of year, local inventory, condition, and asking price. When the home sparkles and is move-in ready, it will make a great first impression and generate preferred renters. In most cases, we can find a qualified applicant and fill vacancies within 30 days. When we receive feedback from potential renters during a home showing, Real Property Management will bring it to your attention. If the asking price is not getting the response you need, we will discuss your home's condition or recommend reducing the price.

For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by providing a description of the issue and, when appropriate, uploading photos of the issue. Owners receive the same notification of the request that we receive once it is submitted. Our goal is full transparency about everything happening with your property. Tenants can also track the status of their request online. When a request comes in, we assess it to determine whether it requires immediate dispatch or if we can proactively troubleshoot the issue with the tenant. Our team is trained to troubleshoot many common repair requests. If the issue requires repair, we assign the work order to one of our preferred vendors. We utilize third-party vendors / independent contractors for all work. We ensure the repair cost is fair and the work is completed satisfactorily. The management agreement allows us to approve any repair under a pre-determined amount without involving our clients. Larger repairs exceeding this amount require owner approval; we will contact the client in those cases. Exceptions to the approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owners' best interests.