Ranked #1 in client satisfaction. Most trusted team in the US with over 12,500 5-star reviews. Over $15.35 billion sold. Mark Spain Real Estate connects buyers & sellers in all of the Metro Atlanta area, including Athens in Georgia, as well as Raleigh, Charlotte, and Greensboro in North Carolina; Nashville in Tennessee; Orlando, Tampa, and Jacksonville in Florida; and Dallas in Texas. In 2023, our team sold over $2.79 billion in residential real estate, helping over 8,600 clients sell or purchase a home. Get a Guaranteed Offer on your home TODAY!
Many customers praised specific agents for their professionalism, responsiveness, and dedication throughout the buying and selling process.
Communication Issues
Several reviews highlighted poor communication and lack of follow-up from agents, leading to frustration among clients.
Marketing Strategy
Customers expressed dissatisfaction with the company's marketing strategies, particularly regarding low offers and lack of effective promotion for listings.
Customer Experience
While some clients had positive experiences, others reported feeling misled by advertising claims and experiencing a lack of support during their transactions.
Mixed Reviews
Overall, feedback was mixed, with some clients highly recommending specific agents while others advised against using the company due to negative experiences.
PL
Phyllis Lupfer
Oct 28, 2025
5.0
Jamey was very professional and answered all my questions. She really made the process easy. I’m grateful for her and Mark Spain Real Estate.
DM
Debbie MacDonald
Oct 21, 2025
1.0
I reached out to get an instant offer and instead ended up meeting with an agent, never received the offer. I was up front and told the agent I am a retired real estate agent. He showed me comps, lower than I expected and suggested that we list low so we could get into a bidding war. Hum, this is not the market for a bidding war, not quite sure where he was going with this. I asked him what the commission is and he said "mine is 4.25%", I knew he was not being 100% straight forward, I said "and the selling agents commission is 1.75%, so the commission is a total of 6%, right?" I did not list with him. I received a call from him the next day and he proceeds to tell me that he has some investors that are interested in my home, now I know where he was going with the low ball listing price. Needless to say, I am in the process of selling my home myself.
JM
Jason Monts
Oct 15, 2025
5.0
Robin was great! He told me what my house would sell for and it did. He told me how long it would take, and it did. He knew his business!
DF
Drew Fitz
Oct 14, 2025
1.0
I had the worst experience with Mark Spain. I am writing this review because I’m tired of the false advertising. Every time I hear guaranteed offer on the radio or tv has prompted me to write this. Not only did I not get a guaranteed offer but I had zero showings. Their marketing strategy is poor and put you on a spam email. The agent said she doesn’t do open houses. They hid behind data analytics and it seemed like they didn’t even know the market or the data they were reading. They had no strategy around how to generate interest or capture the buyers in the data they were showing. The agent touted that they had 23 listings that never went to market. Their strategy is to never goto market apparently. There was poor communication and they used my own marketing strategy a week after we had zero showings. I sat on the market for a little under two months. Poor goto market strategy I even had the agent list the property lower than what they suggested to generate buzz. I thought I had a desirable home as it is new construction and less than 4 years old. Other homes in my neighborhood sold. My recommendation is to find another brokerage and a team that cares and not undercut the seller with low ball investor offers. I wouldn’t know either because I never got a “Guaranteed offer”. Change your advertising and stop lying to future clients.
TT
Tina Tina
Oct 14, 2025
5.0
My realtor was great to deal with. Aiyana. I highly recommend her. She went above & beyond her job to help me through my selling process. I was sick through almost the whole process & Aiyana took care of a lot of extra business that she didn't have to help me with but she did. Thank you so much Aiyana.
Frequently Asked Questions About Mark Spain Real Estate
Where is Mark Spain Real Estate located?
Mark Spain Real Estate is located at 5171 Glenwood Avenue, Suite 100, Raleigh, NC 27612, USA.
What are the operating hours of Mark Spain Real Estate?
Mark Spain Real Estate is open daily from 8:30 AM to 8:30 PM.
How can I contact Mark Spain Real Estate by phone or email?
You can reach Mark Spain Real Estate by phone at +1 770-886-9000 or +1 855-299-7653, and by email at homes@markspain.com.
What services does Mark Spain Real Estate offer?
They offer services including selling a home, buying a home, Guaranteed Offer, renting a home, and real estate agent assistance.
What is the Guaranteed Offer program at Mark Spain Real Estate?
The Guaranteed Offer program provides homeowners a guaranteed offer on their home, facilitating a faster and certain sale.
What areas does Mark Spain Real Estate serve?
Mark Spain Real Estate serves the Metro Atlanta area including Athens, GA, and cities in NC such as Raleigh, Charlotte, Greensboro; also Nashville, TN; Orlando, Tampa, Jacksonville in FL; and Dallas, TX.
Are there other real estate agents near Mark Spain Real Estate in Raleigh?
Yes, nearby real estate agents include Sierra Mello, Licensed Real Estate Agent, and New Western, which also provides commercial real estate and property management services.
What nearby amenities can help me plan my visit to Mark Spain Real Estate?
Nearby amenities include the First Citizens Bank ATM for banking needs, Tribute Gym for a workout, and Discount Locksmith Of Raleigh for lock services, making your visit convenient.
Are there any community organizations near Mark Spain Real Estate that I can visit?
Yes, nearby community organizations include the Lung Cancer Initiative of North Carolina, Pretty In Pink Foundation, Easterseals UCP North Carolina, and the Alzheimer's Association.
What are the specialties of Mark Spain Real Estate?
Their specialties include residential real estate, foreclosures, selling and buying homes, and the Guaranteed Offer program.