Lassiter at North Hills

4.3
209 reviews
Apartment building at North Hills, Raleigh, NC, 27609

About

Apartment Rental AgencyApartment Building
Lassiter at North Hills offers studio, one-, and two-bedroom apartments in one of Raleigh, NC's most pedestrian-friendly neighborhoods, North Hills. Within each home, spacious design comes together with classic and upgraded features to create the perfect sanctuary. Stainless-steel appliances and granite countertops adorn every kitchen, and in-home laundry appliances and walk-in closets contribute to the sense of home. Around the community, enjoy a saltwater pool with a multilevel sundeck, a 24-hour fitness center and so much more. Easy access to Interstates 440, 40, and 540 puts the rest of Raleigh at your fingertips.

Location

Lassiter at North Hills
4209 Lassiter Mill Road, Raleigh, NC
27609, United States

Hours

Reviews

4.3
209 reviews
5 stars
161
4 stars
13
3 stars
5
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Amy and Savannah, for their helpfulness and responsiveness.

Maintenance Issues

Several reviews highlighted ongoing maintenance problems, including frequent fire alarms and slow responses to maintenance requests.

Cleanliness Concerns

Customers reported issues with cleanliness in common areas, such as smelly hallways and unaddressed trash.

Location and Amenities

The location was frequently mentioned as a strong point, with many enjoying the convenience of nearby shopping and dining options.

Mixed Experiences

While many residents had positive experiences, some expressed dissatisfaction with management and unresolved issues.
  • CC
    Claudia Cadavid
    Oct 23, 2025
    5.0
    Estamos muy contentos en esta propiedad. En especial la excelente atención de Amy y el súper servicio de Kevin. Gracias.
  • MD
    Molly Durand
    Oct 21, 2025
    1.0
    Save your money. I’ve seen some other reviews say that their first year was not so bad but something changed within the last year and I would like to echo that. We have to ask multiple times to fix issues that they said they would complete the first time, for example: smelly dog piss in stairwell (after the third time I let them know it was there, one part of it was cleaned and another spot left. It smelt for days). The emergency maintenance number did not answer when I locked myself out (that part is my fault!) however the number is there for a reason (in case of emergency). I left multiple messages and was told the next day “the on call person didn’t receive them” and that either way I would’ve had to call a locksmith like it says in the lease, which I ultimately did before being told that and paid $250. Even if I had gotten on the phone with someone, they would not have provided guidance on what locksmith to use or how much it should cost, just would’ve told me to call one (there are so many locksmiths that will overcharge you and ruin the locks, for anyone living here that gets locked out, you need to find a certified NC locksmith!). And just the cherry on top: they are able to enter the apartment when we are not here for maintenance requests so they do in fact have a way to get in without calling a locksmith. Today I called to tell them my AC wasn’t working and asked if someone would be by to check it before the end of the day and was told they “technically have 48 hours cause this doesn’t necessitate an emergency.” We gave our notice early last month and were told our apartment would be posted on the website so if anyone wanted to rent it early, we would be able to get out of our lease. They STILL have not posted it. I could go on and on about the constantly smelly hallways, the broken gates and elevators, the multiple fire alarms, etc but it’s not worth it. I have lived in a few different apartment complexes in the past and not one has ever given me as much trouble as this one has.
  • SS
    Sean
    Oct 21, 2025
    5.0
    Amy and the team in the office are always on it and do great work! Anytime I need an issue addressed they’re always thrilled to help out and do it with enthusiasm. Because of the comforts, amenities and the customer service I could see myself living here for awhile. Maintenance team is also amazing!
  • JG
    Jenny Giles
    Oct 21, 2025
    5.0
    Great property. Everything is so close and convenient! Staff is very inviting and quick to answer any questions.
  • CB
    Corinne Bates
    Oct 21, 2025
    5.0
    Toured Lassiter, beautiful property and amenities. Timing if move is off but otherwise great property.

Frequently Asked Questions About Lassiter at North Hills

What types of apartments does Lassiter at North Hills offer?

Lassiter at North Hills offers studio, one-, and two-bedroom apartments.

What are some of the key features inside the apartments at Lassiter at North Hills?

Each apartment features stainless-steel appliances, granite countertops, in-home laundry appliances, and walk-in closets.