Business Details
About
Property Management CompanyAssocia
HRW, Inc. is a community association and property management company based in North Carolina.
Location
Hours
Reviews
4.6
2,603 reviews
5 stars
2,228
4 stars
158
3 stars18
2 stars19
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of staff members like Keli Allen, Vera Mason, and Debbie Summers, highlighting their quick and helpful communication.
Mixed Experiences
While some customers reported excellent service, others expressed frustration with communication issues and lack of follow-up on requests, indicating inconsistency in service quality.
Community Management
Several reviews noted that the management team was effective in addressing community issues and maintaining a positive atmosphere, although some customers felt that the overall management could improve.
Transparency Issues
There were complaints regarding a lack of transparency in financial matters and communication about HOA rules, leading to dissatisfaction among some homeowners.
- DMdawn mancini3 days ago5.0Vera was very helpful and understanding. The situation was that my husband passed away this year and I thought I had HRW on auto pay only to find out it was not. I am grateful to Vera for working for me to get some of the late fees removed due to berievment. Haddon Hall, Apex, NC
- BKBill Kroll4 days ago5.0I have been extremely impressed with the service that Keli Allen provides our HOA.
- ADAmanda DavyJan 5, 20264.0Vera had always been very responsive and timely to any of my communication and helps gets information to the right people to address my concerns.
- THTara HudsonJan 5, 20265.0Vera was extremely responsive and helpful in helping me understand questions I had surrounding my billing!
- DCDiary of big fat catJan 2, 20261.0They are one of the worst HOA we ever had Their system is not functioning, The bill is not correct , and the employees has the worst rude attitude I have ever seen, They have no respect, Have the worst customer service ever.
Frequently Asked Questions About HRW, Inc.
What services does HRW, Inc. provide?
HRW, Inc. is a community association and property management company based in North Carolina, offering property management and building maintenance services.
Where is HRW, Inc. located?
HRW, Inc. is located at 4700 Homewood Ct, Raleigh, NC 27609, USA.
What are the office hours of HRW, Inc.?
HRW, Inc. is open Monday to Thursday from 8:30 AM to 5:00 PM, and Friday from 8:00 AM to 2:00 PM. The office is closed on Saturdays and Sundays.
How can I contact HRW, Inc.?
You can reach HRW, Inc. by phone at +1 919-787-9000 or via email at customerservice@associaonline.com.
Does HRW, Inc. have an online presence?
Yes, HRW, Inc. has a website at https://associaonline.com/locations/hrw-inc and a Facebook page under the name 'Associa' at facebook.com/AssociaRaleigh.
Which other real estate agents or companies are located near HRW, Inc.?
Nearby real estate agents and companies include Aaron Preston Real Estate, Garrett Jackson | 220 Agents, Jarrett Jost Realtor, Jason Dalton & Associates, and Keller Williams Realty affiliate Karen Foster.
Are there any medical or wellness services near HRW, Inc.?
Yes, Raleigh Psychiatric Associates PA and Nourish Skin and Wellness medical spa are located near HRW, Inc., providing mental health and wellness services.
Can nearby real estate services complement a visit to HRW, Inc.?
Absolutely. Clients can combine their visit to HRW, Inc. with consultations from nearby real estate agents like Steven Squires, Realtor or Simply Sharon Real Estate for comprehensive property management and real estate services.
What industries are prominent around HRW, Inc.'s location?
Besides property management and real estate firms, there are specialized services nearby such as Gallagher Insurance for insurance and risk management, and healthcare providers like Raleigh Psychiatric Associates PA.
Is HRW, Inc. affiliated with any larger property management organization?
Yes, HRW, Inc. operates under the Associa brand, which is a recognized property management company.