Business Details
About
Property Management Company
HRW, Inc. is a community association and property management company based in North Carolina.
Location
Hours
Reviews
4.6
2,601 reviews
5 stars
2,227
4 stars
157
3 stars17
2 stars19
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of specific staff members like Keli, Debbie, and Vera, highlighting their quick and helpful communication.
Communication Issues
Several reviews noted significant problems with communication, including delays in responses and lack of follow-up on requests, leading to frustration among homeowners.
Management Quality
Feedback varied on the overall management quality, with some praising the efficiency and support from individual managers, while others criticized the company for poor oversight and handling of community issues.
Transparency Concerns
Customers expressed dissatisfaction with the lack of transparency regarding financial records and HOA processes, indicating a need for better accountability.
Mixed Experiences
While some customers reported positive interactions and effective problem resolution, others described their experiences as frustrating and unprofessional, suggesting inconsistency in service quality.
- LFLloyd Family6 days ago5.0Keli Allen made my experience with HRW very positive! Keli is not only personable and kind, she's also professional and proficient. Thank you again for your assistance.
- MHMary HarrisNov 17, 20255.0I requested to have a tree removed from my property because the tree roots were damaging my property. Vera Mason had my request taken care of within three weeks. Job well done, thanks Vera!
- LSLawrence SarmiereNov 12, 20255.0Our North Raleigh neighborhood is new to HRW and I've been on the Board for over 10 years. Our property manager Keli Allen has been helpful and receptive on the needs of our community. Recommend Keli and her team for your community's property management.
- MDMike DobreNov 6, 20255.0Miriam Pridgen and Rich from Belmont Lake Preserve have been very helpful with my new home project; they have provided all the information that I needed to the ball rolling. Thank you guys greatly appreciated
- SCShadgun ChalasaniOct 27, 20255.0The support I received from Vera Mason from HRW was fantastic. Few HOA members, like Miss Mason, attempt to comprehend and try to address the situation, while the majority of HOA companies and members I have encountered are out for your blood. Really Happy to work with such a amazing HOA management team.
Frequently Asked Questions About HRW, Inc.
What services does HRW, Inc. provide?
HRW, Inc. is a community association and property management company based in North Carolina, offering property management and building maintenance services.
Where is HRW, Inc. located?
HRW, Inc. is located at 4700 Homewood Ct, Raleigh, NC 27609, USA.
What are the office hours of HRW, Inc.?
HRW, Inc. is open Monday to Thursday from 8:30 AM to 5:00 PM, and Friday from 8:00 AM to 2:00 PM. The office is closed on Saturdays and Sundays.
How can I contact HRW, Inc.?
You can reach HRW, Inc. by phone at +1 919-787-9000 or via email at customerservice@associaonline.com.
Does HRW, Inc. have an online presence?
Yes, HRW, Inc. has a website at https://associaonline.com/locations/hrw-inc and a Facebook page under the name 'Associa' at facebook.com/AssociaRaleigh.
Which other real estate agents or companies are located near HRW, Inc.?
Nearby real estate agents and companies include Aaron Preston Real Estate, Garrett Jackson | 220 Agents, Jarrett Jost Realtor, Jason Dalton & Associates, and Keller Williams Realty affiliate Karen Foster.
Are there any medical or wellness services near HRW, Inc.?
Yes, Raleigh Psychiatric Associates PA and Nourish Skin and Wellness medical spa are located near HRW, Inc., providing mental health and wellness services.
Can nearby real estate services complement a visit to HRW, Inc.?
Absolutely. Clients can combine their visit to HRW, Inc. with consultations from nearby real estate agents like Steven Squires, Realtor or Simply Sharon Real Estate for comprehensive property management and real estate services.
What industries are prominent around HRW, Inc.'s location?
Besides property management and real estate firms, there are specialized services nearby such as Gallagher Insurance for insurance and risk management, and healthcare providers like Raleigh Psychiatric Associates PA.
Is HRW, Inc. affiliated with any larger property management organization?
Yes, HRW, Inc. operates under the Associa brand, which is a recognized property management company.