Channel House

Reviews

• DH

  drew huggins

  Feb 23, 2026
  5.0
  A stunning property, beautiful inside and out, very well maintained. My visit was extremely positive and fun. Easy parking and a wonderful staff available as needed. The pricing is very affordable and in the best location of Raleigh.
• WD

  william daniel

  Feb 23, 2026
  5.0
  Beautiful complex and great location, staff very friendly and helpful. I would definitely consider for my home.
• ME

  Maureen Erro

  Feb 22, 2026
  5.0
  Visited Raleigh for a potential new career opportunity and toured this community. The area was amazing so close to my new job. The tour was great the staff was so friendly and accommodating. They solved all of my worries and concerns about my big move and I could see myself living there. Great amenities and service were apparent! I can’t wait to see if this is going to happen for me!
• CH

  Caroline Hoch

  Feb 22, 2026
  1.0
  I highly recommend against living in Channel House. Rarely is someone in office during their set hours as the staff splits time between Channel House and Vine (neighboring sister complex). Additionally, the complex manager, Emily Long, has extremely little knowledge about apartment pricing and market value. When hoping to renew, she refused to work with me on the renewal cost that I believed was roughly $450 above market value. She told me if I didn’t renew, they would list the unit for the same price I was being quoted. Sure enough, when I didn’t renew, it was listed for $425 less than my quote. This goes to show the leasing staff have little regard for keeping current residents. Also frustrating with this complex is the parking garage and lack of resident events that a monthly fee on top of the rent is supposed to fund. Instead, the resident events are often free events in the community. As for the parking garage, drivers once had the ability to ascend at two stops midway through each level. Without notice, management replaced these stops with additional parking spots so that residents have to drive the length of three buildings to get to the next garage level, significantly increasing commute time. By the end of my lease, I was more than ready to leave Channel House.
• ER

  Ella rufa

  Feb 10, 2026
  1.0
  I loved channel house when i first moved here. Whitaker is amazing, Emily is absolutely awful. Management is money hungry now, they’re not nice & they would do anything to get another dollar from you even when you’re paying 2k a month. Idk if Brandon quit but he was also amazing. Steer away from living here. They try to break your lease & charge you extra, also Emily was very mean on the phone with me she is not nice. Also i walked into the elevator one morning full of puke, also almost every day i would walk down my hallway there was dog poop! I love my neighbors dog but come on. Don’t live here. Go to any other lane residence i don’t think Kane is the issue. Only the people running channel.