DR
Delphine Randall
Feb 6, 2026
I have lived here almost 7 years, and the Maintenance team is consistently amazing!!!. Every repair I have needed to be done, be it electrical or maintenance, has been handled quickly, professionally and effectively. It is very assuring to know you have a trustworthy team taking care of the property, headed by an outstanding, reliable and amazing gentleman, Habib; a man of few words but extremely thorough and effective.
About a month and a half ago, on return home from work in the evening, I walked into a partially-flooded apartment. With groceries in hand, I was shocked, very shaken and lost for words. Not knowing what to do, I went back with them to my car, sat, and tried to compose myself. With trembling hands, I reached for my phone and dialed the after-hour emergency number and left a message. Less than 3 mins, Rakeem, one of the finest and polite gentlemen I have ever met, returned my call. He felt the anxiety in my voice, asked if I was okay, was very empathetic, and said he was on his way. Within 5 mins, he pulled up in front of my Building and we walked towards my apartment, with me following. He was very surprised at what he saw, took some pictures. and did a walk through. At the end, the work was satisfactorily completed.
I would like to give a BIG shout out to the Maintenance crew: Habib, Rakeem and Abraham for all of their HARD WORK. Watching them, was a labor of love, diligence, and concern for my wellbeing and satisfaction.