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Novus Custom Mortgage Group

About

Mortgage LenderFinance CompanyMortgage Broker
Voted Charlotte's Best Home Mortgage Company in 2023 & 2024, Novus Custom Mortgage Group in Matthews, NC offers tailor-made home loan options to fit your needs. Our services include USDA, VA, FHA, conventional, jumbo, and renovation loans. We provide free pre-purchase consultations, competitive rates, and flexible terms. Licensed in all 50 states, our bilingual team ensures clear communication throughout the mortgage process. Trusted by top-producing real estate agents, we offer down payment assistance programs and dedicated support available evenings and weekends. Experience expert guidance for first-time homebuyers and ongoing client support after closing. Contact us today to start your journey toward homeownership

Location

Novus Custom Mortgage Group
1320 Matthews Township Pkwy Ste 200, Matthews, NC
28105, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.