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John Alexander
Jan 27, 2026
Fernanda and the staff at The Luxe in Huntersville, NC are the best. They are professional, responsible and communicative to the highest level. They all care deeply about their residents and ensure they live in a safe and affordable complex.
I lived here for about two years and moved out six months ago. Today, a debt collection agency called saying I owe them $1,672 in penalties. However, before leaving, I paid all outstanding fees—including any penalties—at the office before moving out. I even asked a female manager in person if everything was settled. I immediately called the office today, and they checked my account and said there are no outstanding bills. So why do I need to pay this amount? And if this bill exists, why didn't they contact me? Why didn't they send an email? I never received any notification. I think this is fraud, a scam, disgusting!After I moved out six months ago, they never contacted me about paying a penalty fee. I only found out today when the debt collection agency reached out. Moreover, I paid everything in full before leaving—I even had a deposit with them. They only refunded me after deducting cleaning fees. If I owed money, why would they refund me?
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AlexisAriess
Nov 24, 2025
Love my apartment nice neighbors so far however a week after moving in someone tried to break into my car . Thank God they were unsuccessful however this sucks😣😣😣😣😣😣!!!!! Be safe and be aware of your surroundings and don’t leave anything valuable in your car. (Although nothing valuable was in mines)
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Adam Peter Shinn
Nov 24, 2025
I represent a waste haul vendor for The Luxe of Huntersville. Fernanda has been great to work with! Super friendly, responds quickly, and truly professional. 100% recommend this community as a wonderful place to live!
I absolutely love this place! I have been a resident for 3+ years, and my experience has been phenomenal since being under the new management. From the property manager, Fernanda, to the amazing leasing consultants, Emily, Jena and Andrea and I can’t forget about the fabulous experience with maintenance technicians Devan Dixon and ADarius. As a residence, it always makes me feel good that when I put a maintenance request in Devan and Adarius will make sure my work order is completed no less than 24 hours. The leasing team plans and host, monthly quality events, such as summer pool parties, candle making classes, Chick-fil-A biscuit drop ins, Yoga and so much more at no cost to residence! I highly recommend you to live here!