Gates Management & Realty

Reviews

• JB

  joseph beckwith

  Oct 3, 2024
  1.0
  Requested an application for a property listed at 6612 Hwy 70 in Mebane after doing a "self guided tour" of the property. The property did not appear to be ready for the market yet. The bathrooms were still dirty and one of the bathrooms, the sink basin was in the bathtub and the bathroom counter top was missing. I sent an email after viewing the property, asking of the status of the property, and for an application. My question in regards to the readiness was ignored and unanswered, and she only sent the application in a return email with no other information. I filled out the application and paid my $55 application fee.The agent assigned to the property Robin Lindblad failed to inform me that there were multiple other applicants ahead of me when I requested the application. Had I known that I would have refrained from filling out the application and paying a $55 fee. After a few days of no emails/phone calls/text messages from the agency, I called to check on the status of the application. It was not until this phone conversation that she informed me of the multiple other applicants that were "ahead of me". The wind was immediately taken from my sails when I heard her say that because I knew at that exact moment I just waisted $55 on an application with no chance of getting the property. She tells me that they would be reviewing all the applications and there is still a possibility that I could be approved. I asked her to let me know when they decide as I would like to be kept up to date. Another two days goes bye and I called back to the agency to see if by chance I got approved. At this point I was informed the property had been rented to someone else. I inquired why I wasn't made aware that they had done this especially after paying for the application fee. I think you are at least owed a courtesy phone call to inform you after spending $55 of your hard earned money, that they chose another renter! I asked about getting a refund for the application fee since I was 1st not informed of other applicants ahead of me, 2nd not kept informed of the application process, and 3rd the atrocious communication process. To which she replied it clearly states in the application paperwork that NO refunds will be given. I asked her what the $55 dollars covers because if it was for customer service she had failed miserably on ALL accounts. To me this seems like a big cash grab scheme to have the property still listed online. Get as many applicants as possible at $55 each then provide NOTHING in return to potential applicants. Disgraceful and should be a crime....but lucky for me they will keep my application on file for any other potential properties I may be interested in. As if I would ever consider renting another property with this agency!! As horrible as communication is from this agency just trying to rent the place, I could only imagine how they would handle a maintenance emergency on a property should one arise. Not to mention I'm sure this place would be a nightmare to get any kind of a deposit back after vacating the property. Seems like a shady operation that would nitpick every little thing in efforts to keep your deposit. Do yourself a favor and avoid this shady operation at all costs! DO BETTER GATES MANAGEMENT & REALTY!!!!
• RJ

  Richard Erdek Jr

  Jul 8, 2024
  5.0
  I toured 1 property from this company and just this one alone was the cleanest property I have ever viewed. There was some shavings in the bath tub I assume from the ceiling. But that was it. Other properties I've viewed had dead bugs on the inside, spiders nested in the corners of the house, and hardly any renovations done. I definitely recommend at least touring this companies properties.
• AA

  Arcana Almeida

  Jul 12, 2022
  1.0
  Do not rent with this company. They are rude and petty people. They will not fix any of your problems with your rental while you live there and the do not give the correct deposit back when you move out. They will even charge you for taking items that you purchased yourself. Slum lords!

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