Gates Management & Realty

Reviews

• MM

  Meliuk Morum

  Aug 19, 2025
  1.0
  I viewed a property they had listed on their website was a great location and a decent place however the level of grime that was all over the place was unacceptable. Called into the office to request if they could do a cleaning prior to leasing the place. The lady I spoke to didn't seem too interested in doing that. Unfortunately for them this market is too tight for them to be squeezing potential tenants into unclean habitable spaces.
• ML

  Michael Lucero

  Feb 7, 2024
  5.0
  One word! Amazing
• KS

  Kaylea Stoeltzing

  Apr 24, 2017
  1.0
  Extremely upset with my experience with this company. I've been looking for places to live in Hillsborough for awhile. The downtown and the area seems perfect and quiet. Something I've been eager to live in since I moved here 3 years ago. Earlier in the week I was called by one of the staff members to see which properties I was interested I told them the exact ones I wanted to see. He then went on and said since they're occupied properties we would need to schedule for Monday/Friday (Their showing dates). That made complete sense to me, considering I've looked at occupied places in the past. At the end of the conversation he then told me the leasing agent would call me Friday to schedule an appointment. She then called me Friday, I told her exactly which places I wanted to look at again, and we scheduled an appointment for Monday. She did say she would need me to go to the office first to get a copy of our DL and go over renting procedures. This made complete sense to me, another practice I'm familiar with from renting before. I showed up on Monday, at the scheduled time, walked in and the leasing agent again asked me what properties I wanted to see. I assumed she was just double checking, something I always practice with my clients at work. Then, she said neither of them were available to show today, that the tenants had to have 24 hours notice, which I thought would have been done already because I began the scheduling process a week prior. She asked me what other days I would be available this week, and I explained to her this was my only day off. Which she seemed disappointed in. I work a 9-5 job, I don't typically get a day off during the week. She then attempted to call one of the tenants in hope that we could see one of them. No luck. We ended up declining the other property because pets were not allowed. She then said, there was another property in our price range and that they would POTENTIALLY allow an animal, as she said that a future tenant came in from looking at it and said it was great, so we took the key to go check it out. When we arrived at the location, the outside was definitely cute. We then walked in and we're immediately disappointed. The carpets looked like they had been extremely damaged and that there was water damage or rot. The house had a very concerning oder. The kitchen stove was very outdated. The only thing it had going for it was the size and the yard. Overall I'm more concerned with the practice of this company, we had a 30 minute drive to even get into town, followed by an unorganized welcome. If you've been in the business field as long as I have, you expect a certain level of customer service. None of which was met.

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