Mark Spain Real Estate

Reviews

• KH

  Katlyn Hamm

  2 days ago
  1.0
  As a local Triad realtor, it’s very challenging dealing with Mark Spain listing agents. In my experience, the listing agents from this company end up knowing nothing about the home. For example, my buyer got a standard home inspection for a Mark Spain listing that they were pursuing. Something came up in the crawlspace area of the finished basement section on this report. We hired a specified contractor to come out and investigate further. The listing agent questioned why such additional inspection was needed as the house has no crawl space. It just seemed ignorant of not knowing such a detail about this company’s own client’s home. As a local realtor, it’s hard communicating with this type of representation for local homeowners. The communication of the company is sub par too and not the friendliest agents to encounter during transactions either.
• GJ

  Greg Jones

  Dec 16, 2025
  2.0
  Made an offer on a home over 4 days ago and have yet to here back from the List agent. This industry is so ready for disruption!
• DH

  Drews Quick Fixes Ideas And Hacks

  Dec 9, 2025
  1.0
  A word to the wise the way this usually works if your home is worth $500,000 on say like Zillow which is pretty accurate. They usually give you and. Offer for like $375,000 to $425,000. Then when they come to inspect the home they say it needs a new roof it needs a lot of this and that then they end up offering much lower as low as $285,000 . Just an example of how companies like this can take advantage of people when they make offers to buy
• CS

  Carmen Sheffield-Claybrooks

  Nov 10, 2025
  2.0
  My experience with them hasn't been the best. Our house was listed in August. We've always had a lack of consistent communication with our agent. Last week our listing expired, but no one called to see if we wanted to relist it. We both texted our agent. Nothing. We actually received an offer for our house the week prior, and we countered. Never heard anything back in regards to the offer. 🤦🏽‍♀️ Come to find out, our agent no longer works for the company as of the day before our listing expired. The company never even told us that. Never contacted us to tell us about a new agent or anything. My husband called this office the following day. He was told that they would have someone call him. Nothing. He called again the next day, and the same thing was said to him. Again, nothing. I called that the customer service number, and she said the same thing my husband was told. I said no, I need to talk to someone today because they're already giving my husband the run around. She said she'd send a message to Ron at this office---whoever that is, and then give me a call back within thirty minutes. She's a liar. I'm sure she just said that to get me off the phone (childish and unprofessional) because she never called back. Ron also never called. It seems as though this company, or at least this office, is very unprofessional and doesn't care about its clients. Who loses an agent and not even tell the clients? Who receives messages to call a client and completely ignore them? Very unprofessional company. Almost a week later and we still hadn't had any communication with the company about our listing/agent. I called the customer service number again earlier today. The lady was kind, very apologetic--saying this isn't usually how the company handles matters and that she would contact them internally so that we could hear back from someone soon. At this point, it's just for clarification for me because I doubt that we'll even use them again to relist our house. But I really DON'T EVEN HAVE ANY FAITH AT ALL that they'll actually call back. I've previously read many negative things about the company, but I guess it's our fault for not heeding the warnings. 🤦🏽‍♀️🙄 Update: we finally were able to speak with Ron after all the calls to the office.
• TT

  Tom

  Oct 24, 2022
  5.0
  Working with Mary Profitt was great. She was always very patient with our trying to decide what we were looking for, and always willing to give me her opinion based on the current market conditions. We ended up finding the perfect house for us, and thanks to Mary and her instincts, I believe we saved a significant amount of money when making an offer. At the time we bought our house, it was necessary to move quickly and get the offer signed and in process, which Mary did with great consideration, and the process was completely smooth.