Mark Spain Real Estate

Reviews

• CC

  Carmen Claybrooks

  Nov 10, 2025
  2.0
  My experience with them hasn't been the best. Our house was listed in August. We've always had a lack of consistent communication with our agent. Last week our listing expired, but no one called to see if we wanted to relist it. We both texted our agent. Nothing. We actually received an offer for our house the week prior, and we countered. Never heard anything back in regards to the offer. 🤦🏽‍♀️ Come to find out, our agent no longer works for the company as of the day before our listing expired. The company never even told us that. Never contacted us to tell us about a new agent or anything. My husband called this office the following day. He was told that they would have someone call him. Nothing. He called again the next day, and the same thing was said to him. Again, nothing. I called that the customer service number, and she said the same thing my husband was told. I said no, I need to talk to someone today because they're already giving my husband the run around. She said she'd send a message to Ron at this office---whoever that is, and then give me a call back within thirty minutes. She's a liar. I'm sure she just said that to get me off the phone (childish and unprofessional) because she never called back. Ron also never called. It seems as though this company, or at least this office, is very unprofessional and doesn't care about its clients. Who loses an agent and not even tell the clients? Who receives messages to call a client and completely ignore them? Very unprofessional company. Almost a week later and we still hadn't had any communication with the company about our listing/agent. I called the customer service number again earlier today. The lady was kind, very apologetic--saying this isn't usually how the company handles matters and that she would contact them internally so that we could hear back from someone soon. At this point, it's just for clarification for me because I doubt that we'll even use them again to relist our house. But I really DON'T EVEN HAVE ANY FAITH AT ALL that they'll actually call back. I've previously read many negative things about the company, but I guess it's our fault for not heeding the warnings. 🤦🏽‍♀️🙄 Update: we finally were able to speak with Ron after all the calls to the office.
• VV

  V

  Sep 1, 2025
  1.0
  Completely untrustworthy
• RH

  Rebekah Hawkins

  Jun 20, 2025
  1.0
  Never, and I mean NEVER, contact this group. Their sub company by the name of SB Homes are nothing but modern day criminals. They lie the whole process and refused to show the final breakdown of the sale until the day before close when it was too late to do anything. We would have walked away with $71 for our house if we’d gone through with it.
• AW

  Abby Walker

  Aug 20, 2022
  5.0
  I had the pleasure of meeting Stirling West several months ago, as I was fortunate enough to have him and his lovely wife become my next door neighbors. Stirling is one of the most dedicated, hardworking, and tenacious people I’ve had the pleasure of knowing. He is also compassionate, kind and never misses the opportunity to help others. He might be new to the area but he has vast experience in the field! Stirling is the type of person you can count on to keep a cool head in a stressful situation, and his positive attitude is contagious. For these reasons, Stirling will always be my top recommendation for anyone needing a realtor! I believe he would be a valuable asset to any family fortunate enough to work with him through the property buying/selling process.
• KS

  Kim stamey

  Aug 17, 2022
  5.0
  When I first started my home search, I felt like I couldn't trust anyone.. but then I met Maggie, she had an honest personality and made me feel right at ease! I loved working with her.. she is very informative and really knows how to connect with her clients! Thanks Maggie!

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