Progress Residential

Reviews

• LD

  LilRich DaRapper

  4 days ago
  5.0
  Pedro one of the best maintenance man to come to the house great personality and have a great work ethic and fixed everything that was needed done
• KN

  KC Gonzales La Natsarim

  4 days ago
  5.0
  This was my first time needing help submitting issue requests dor rent and Maggie Ennis helped me tremendously. I had emailed multiple times and she was the one who got back to me and dealt with all my issues. Made us feel good about Progress Residentials commitment to customer service as before she helped we were beginning to get nervous about it.
• RR

  Roseann Rimocal

  Mar 12, 2026
  5.0
  They addressed several issues with speed and urgency when it came to work order requests! The first one was the deck - they replaced and reinforced the deck pretty quickly! While the deck is still under orders to be repainted, I'm guessing they will address that issue quickly, as well. The next is a current and live issue - which they have over-accommodated! The techs from Progress Residential have been helpful, transparent, and knowledgeable about issues from the get-go. The tech that came in to assess the situation with my A/C left me two portable units and installed them for me, and let me know what's going on and that they're calling in a 3rd party to fix it. That 3rd party is coming in today to replace the unit. I also got a call a few days ago for a 2-3 day hotel stay while it is being completed, but the units were amazing enough to keep it comfortable in here so I respectfully declined. So far, they have been great to deal with and I find myself blessed to call them my property management company. It is one of the best property management companies I've dealt with in my entire life, so thanks for being wonderful!
• KM

  khadiyjah Muhammad

  Mar 5, 2026
  5.0
  I had a very positive experience working with Maggie Ennis regarding a high water bill issue at our residence. From the moment I contacted her, Maggie was incredibly responsive, professional, and attentive. She handled everything in a timely manner and kept us informed throughout the entire process. Maggie truly took the time to listen to our concerns and worked diligently to make sure the issue was resolved. Her support and follow-through made a stressful situation much easier for our family. It’s clear that she genuinely cares about helping residents and ensuring problems are addressed properly. Thank you, Maggie, for your outstanding service and dedication. It is greatly appreciated!
• RO

  Robert Otis

  Mar 5, 2026
  5.0
  Look, there will always be miscommunication when working with rental companies. I only say this because I've had my issue here, but it ebs and flows. This is not about that. Im leaving a review for Matthew our maintenance professional. He is exactly that, a professional. He is always on time, polite, and a great communicator. Anytime we have an issue he gets it fixed right away for us. Thanks again, Matt. You are awesome!