Business Details
About
Apartment Building
Eagle Point Village invites you to experience what it means to be exactly where you want to be. Our pet-friendly one, two, and three bedroom homes lend refreshing style and purposeful convenience to every moment. A premium kitchen, large living spaces, and generous closet space keep you happy at home, while a community replete with perks encourages you to step outside and expand your definition of entertainment. Your lifestyle gets even better with a quiet neighborhood offering quick access to necessities, a full range of dining venues, and plenty of things to do.
Location
Reviews
3.8
160 reviews
5 stars
99
4 stars
10
3 stars
6
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many reviews praised the office staff for being friendly and helpful, there were significant complaints about the attitude and professionalism of certain staff members, particularly Caroline Goins.
Maintenance Response
The maintenance team received positive feedback for their quick and effective responses to requests, although some residents reported ongoing issues with unresolved maintenance problems.
Safety Concerns
Several reviews highlighted safety issues, including broken gates, theft, and pest problems, leading to a general feeling of insecurity among residents.
Cleanliness and Condition
There were mixed reviews regarding the cleanliness and condition of the apartments, with some residents reporting mold and pest issues, while others appreciated the well-maintained grounds.
Community Atmosphere
Many residents enjoyed the community atmosphere, describing it as friendly and family-oriented, although some expressed concerns about noisy neighbors and unsightly trash.
- NJNephtalie Joseph1 day ago5.0Very helpful office staff
- NDNesguerre Desinord2 days ago5.0Leasing agent Caroline is very helpful and polite
- BSBeth SalmonNov 13, 20252.0Caroline Goins, the leasing consultant, demonstrates a poor attitude and a noticeable lack of professionalism. As a representative of the property, she should communicate with tenants and prospective tenants respectfully and with courtesy. Her demeanor reflects negatively on the leasing experience, and she would benefit from improving her customer service skills. In contrast, Manager Miss Victoria Stitch and Assistant Manager Ms. Rosalyn Freeland are highly professional, attentive, and efficient. Their conduct reflects the standard of service tenants should expect. Aside from the concerns regarding Ms. Goins’ attitude, the property itself is suitable and comfortable for living.
- DADeMonn AnsleyOct 17, 20255.0This was my first apartment after moving to Fayetteville Nc, and I can confidently say it was an excellent experience. Maintenance requests were handled promptly, and the pricing was both reasonable and consistent. The staff were always friendly and professional, and the community was well-maintained and clean. I enjoyed the peaceful atmosphere hearing children playing outside reminded me of the early 2000s. It’s a quiet and safe neighborhood where I never had to worry about theft or property damage. I would highly recommend this community to anyone looking for an affordable yet comfortable and pleasant place to live.
- DHDaniellaa HerreraaOct 16, 20255.0The maintenence workers and staff are very welcoming and responsive to any issue or concern i have had and Eric who works in maitence has always been so helpful and pleasant. This property is one I can confidently say I dont have to worry about having my son here its veru family friendly and peaceful