Management Issues
Many customers expressed dissatisfaction with management, citing poor communication, lack of responsiveness, and unhelpful attitudes.
Parking Problems
A significant number of reviews highlighted ongoing issues with parking availability, including inadequate visitor parking and towing practices.
Maintenance Concerns
While some praised prompt maintenance service, numerous complaints were made about unresolved issues, particularly regarding pest control and delayed repairs.
Safety and Cleanliness
Residents reported safety concerns due to homeless individuals on the property and issues with cleanliness, including trash and pest problems.
Positive Staff Interactions
Despite the negative feedback, several reviews noted positive experiences with specific staff members who were helpful and accommodating.