Story University North Apartments

Reviews

• BP

  Briana Pullian

  4 days ago
  2.0
  This is a beautiful, brand-new apartment complex with nice floor plans, but unfortunately our experience has been very disappointing. Just a couple of weeks after moving in, our entire apartment flooded. Prior to this, we had already submitted maintenance requests because our toilet was continuously running, but nothing was done. The flooding could have been prevented if the issue had been addressed sooner. After maintenance and plumbing finally came out, they left multiple fans and humidifiers running in our unit constantly for over a week. This caused our electric bill to increase significantly. I contacted the property manager’s supervisor, who told me I would be reimbursed for the extra electricity since the flooding was not our fault. However, after that conversation, she completely stopped responding to me despite multiple attempts to follow up. There have also been several major building issues. One day the water was shut off to the entire building without any warning at around 10 a.m. and was not turned back on until almost 9 p.m. Additionally, the electricity went out one night, and it took two full days for the internet to be restored. Parking is another major issue. There is not enough parking for the number of apartments, and now residents are being told we cannot park on the street. This is extremely frustrating because there are simply too many apartments and not enough parking spaces. This should have been planned better during construction. Because this is a brand-new complex, it’s concerning that there are already so many issues. You can tell in small but important ways—especially with the plumbing—that the building process may have been rushed. I’ve also heard that multiple units have experienced flooding. Overall, while the complex looks nice and has great floor plans, the lack of communication, unresolved issues, repeated infrastructure problems, and insufficient parking have made living here extremely frustrating.
• MM

  MaineLadi Music

  Apr 19, 2026
  5.0
  I had the most amazing experience working with Morgan! She was very responsive and kind and made sure that I had everything I needed to apply and get approved my townhome! I love the community and the amenities and I’m excited to begin living there!
• MM

  Monica Mosqueda

  Apr 2, 2026
  5.0
  This is a great community! The atmosphere is welcoming, well-maintained, and truly feels like home. A special shoutout to Morgan, who is an amazing leasing agent. She is the best! She’s friendly, professional, and always willing to go the extra mile to help. Also, shoutout to Tamia, Lamonte, and Bobby for all they do to keep the community running smoothly. Their hard work and dedication definitely don’t go unnoticed. The entire time creates a positive and supportive environment that makes living here a great experience. Highly recommend this apartment complex to anyone looking for a comfortable place to call home!
• MW

  Mike Wilson

  Apr 2, 2026
  5.0
  This is the most beautiful property I've seen! From the moment i arrived, everything felt welcoming and well cared for. Morgan is the best leasing consultant. She's incredibly knowledgeable, friendly, and made the entire experience so easy and comfortable. She truly made me feel at home, and this property does the same. I highly recommend this community to anyone looking for a place that feels special from the start!
• JF

  James Fulton

  Apr 1, 2026
  1.0
  DO NOT MOVE HERE!!! The office staff always changing. Since my daughter moved in 3 sets of new staff and she moved in June 2025! Today I was on the phone with my daughter has she went into the office and the manager BOBBY was VERY disrespectful to her! She pays her rent on time every month. Doesn’t bother anybody. Not to mention they have never changed her air filter since she moved there. After time and time again asking . Since she moved in the bathroom sink is clogged. The toilet will not stop running unless you giggle it. The communication at this property is terrible!

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