Business Details
About
Apartment BuildingApartment Rental Agency
Welcome to The Pines, where comfort meets convenience in the heart of Charlotte! Just minutes from Uptown, SouthPark, and Cotswold, our community features modern 1- and 2-bedroom apartments with stylish finishes, including updated kitchens and spacious living areas. Enjoy amenities designed for your lifestyle, like a refreshing pool, outdoor grilling area, and a newly updated fitness center, along with a Bark Park for your furry friends. Experience the perfect blend of relaxation and activity right at your doorstep—discover your new home today at The Pines!
Details
- Onsite servicesAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.6
163 reviews
5 stars
84
4 stars
19
3 stars
14
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the leasing office staff, particularly CheeChee and Belinda, for their helpfulness and professionalism.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including pest infestations, delayed repairs, and poor communication from management.
Cleanliness and Safety
Several customers reported issues with cleanliness, including trash accumulation and pest problems, raising concerns about the overall safety and living conditions.
Management Changes
Frequent changes in management have led to inconsistent service and dissatisfaction among residents, with some expressing frustration over the lack of accountability.
Value for Money
While some residents appreciated the affordable pricing, many felt that the quality of the apartments did not justify the rent, citing issues with maintenance and living conditions.
- MBMckinley Beard3 days ago5.0Great service and pricing!! Beautiful apartments and property!
- NMNatalia Montero MonteroOct 10, 20255.0Quiero agradecer especialmente a Denise por su excelente atención y apoyo durante todo el proceso. Fue muy amable, profesional y siempre estuvo disponible para responder mis dudas. Gracias a ella logré obtener mi apartamento sin complicaciones. ¡La recomiendo 100%!”
- SESeritha EvansFeb 17, 20215.0My elderly relative downsized and moved here. Great location! The complex is safe and well kept. The staff is very professional and quick to respond to any issues.
- DRDerrick RiversApr 4, 20195.0The office staff is awesome. They are friendly and professional. They are quick to help with any issues that I have which aren't many. Maintenance guys are quick and always get back with me. If you want to make sure you have a great place to live where you will also have excellent customer service, then this is the place. It's close to everything.
- ASAudrey La SublimeJun 23, 20161.0Is there a place where I can rate F- for them? They all are entirely nightmares.. illiterate and liars.. since that current management has taking over.. it gets worse and worst every day. Be aware! It's a living hell over there.. The housing dept. needs to investigate them and fine them.. They discriminate their residents. Grrrrrrr :( don't be fooled by their smiles.. once you sign that paper.. the living hell begins. #TakeNotes #pleaseShare
Frequently Asked Questions About The Pines
What types of apartments does The Pines offer?
The Pines features modern 1- and 2-bedroom apartments with stylish finishes, updated kitchens, and spacious living areas.
What amenities are available at The Pines?
Amenities include a swimming pool, outdoor grilling area, a newly updated fitness center, onsite parking, onsite services, and a Bark Park for dogs.
Are pets allowed at The Pines?
Yes, The Pines welcomes pets and dogs, including a dedicated Bark Park for furry friends.
What are the office hours for The Pines?
The Pines is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact The Pines for inquiries or reservations?
You can contact The Pines by calling +1 980-474-4181 or visit their website at https://www.thepinesclt.com/ for reservations and more information.
Is The Pines accessible for wheelchair users?
The Pines does not currently have wheelchair accessible entrances, seating, or restrooms.
Which nearby apartments are close to The Pines?
Nearby apartments include 1700 Place Apartments, offering additional rental options close to The Pines.
What dining options are available near The Pines?
Nearby dining options include Hunt Brothers Pizza, Captain Steve's Seafood, and several convenience stores like Starz Mart and EZ MART offering a variety of foods.
Are there nearby financial or ATM services near The Pines?
Yes, you can find Bitcoin ATMs such as GetCoins Bitcoin ATM, Bitcoin Depot, and LibertyX Bitcoin ATM close to The Pines for convenient cryptocurrency and financial services.
What recreational or community services are located near The Pines?
Nearby you can visit Greenway Park Elementary with park facilities, as well as community services like the Transitioning Of The Carolinas Resource Center and spas such as Zyone Healing Massage.