Business Details
About
Apartment BuildingApartment Rental Agency
Welcome to The Pines, where comfort meets convenience in the heart of Charlotte! Just minutes from Uptown, SouthPark, and Cotswold, our community features modern 1- and 2-bedroom apartments with stylish finishes, including updated kitchens and spacious living areas. Enjoy amenities designed for your lifestyle, like a refreshing pool, outdoor grilling area, and a newly updated fitness center, along with a Bark Park for your furry friends. Experience the perfect blend of relaxation and activity right at your doorstep—discover your new home today at The Pines!
Details
- Onsite servicesAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.6
163 reviews
5 stars
84
4 stars
19
3 stars
14
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting individuals like CheeChee and Belinda.
Maintenance Issues
Numerous reviews reported ongoing maintenance problems, including pest infestations, delayed repairs, and unresponsive service.
Cleanliness and Safety
Several customers expressed concerns about cleanliness, particularly regarding pest control and trash management, as well as safety issues related to crime in the area.
Management Changes
Frequent changes in management have led to inconsistent service and dissatisfaction among residents, with some feeling that the new management has not improved conditions.
Community Amenities
While some residents appreciated the amenities and community activities, others felt that the facilities were poorly maintained and not as advertised.
- NMNatalia Montero MonteroOct 10, 20255.0Quiero agradecer especialmente a Denise por su excelente atención y apoyo durante todo el proceso. Fue muy amable, profesional y siempre estuvo disponible para responder mis dudas. Gracias a ella logré obtener mi apartamento sin complicaciones. ¡La recomiendo 100%!”
- KSKeith SmithJun 12, 20251.0Trash. Very dirty and infested with roaches no matter if they do pest control or not. If you do not like roaches, do not live here because they will be your new best friends. Conditions make you not even want to have company over & it definitely is not clean enough to raise a family in. Find somewhere else.
- EMEstella McCalvinMar 17, 20215.0An amazing staff!
- NTNaturali ThairapyMay 29, 20201.0This place is trash. Don’t move here. You’ll regret it. I hate that SAM apartments took ownership. It’s been down hill since they did. Save yourself the trouble.
- CCCoeOct 5, 20185.0customer service is by far the best here, Courtney is such a beautiful soul!, she was very understanding of our needs and answers the phone anything time i called, unfortunately the apts didn't fit our needs but i know if i would have moved here i would have been in great hands with Courtney!
Frequently Asked Questions About The Pines
What types of apartments does The Pines offer?
The Pines features modern 1- and 2-bedroom apartments with stylish finishes, updated kitchens, and spacious living areas.
What amenities are available at The Pines?
Amenities include a swimming pool, outdoor grilling area, a newly updated fitness center, onsite parking, onsite services, and a Bark Park for dogs.
Are pets allowed at The Pines?
Yes, The Pines welcomes pets and dogs, including a dedicated Bark Park for furry friends.
What are the office hours for The Pines?
The Pines is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact The Pines for inquiries or reservations?
You can contact The Pines by calling +1 980-474-4181 or visit their website at https://www.thepinesclt.com/ for reservations and more information.
Is The Pines accessible for wheelchair users?
The Pines does not currently have wheelchair accessible entrances, seating, or restrooms.
Which nearby apartments are close to The Pines?
Nearby apartments include 1700 Place Apartments, offering additional rental options close to The Pines.
What dining options are available near The Pines?
Nearby dining options include Hunt Brothers Pizza, Captain Steve's Seafood, and several convenience stores like Starz Mart and EZ MART offering a variety of foods.
Are there nearby financial or ATM services near The Pines?
Yes, you can find Bitcoin ATMs such as GetCoins Bitcoin ATM, Bitcoin Depot, and LibertyX Bitcoin ATM close to The Pines for convenient cryptocurrency and financial services.
What recreational or community services are located near The Pines?
Nearby you can visit Greenway Park Elementary with park facilities, as well as community services like the Transitioning Of The Carolinas Resource Center and spas such as Zyone Healing Massage.