Staff Performance
Customers consistently praised the staff, particularly Terrell, Laura, and Lauren, for their friendliness, helpfulness, and professionalism.
Community Atmosphere
Residents appreciated the welcoming and friendly community atmosphere, often mentioning how the staff made them feel at home.
Maintenance Issues
While many reviews highlighted prompt maintenance service, there were significant concerns about unresolved issues, particularly regarding security and maintenance requests.
Location and Amenities
The location was frequently noted as a major advantage, with easy access to local attractions and well-maintained amenities like the pool and gym.
Security Concerns
Several reviews raised issues about security, particularly regarding the parking garage and access control, leading to feelings of unsafety among residents.