Radbourne Lake Apartments

Reviews

• AT

  A. Trott

  Nov 7, 2025
  5.0
  I have lived at Radbourne Lake for four years now. The property itself is beautiful — the greenery, the quiet surroundings, the small lake, the gym (with everything I need) and the attached greenway all create such a peaceful atmosphere. Plus, the office smells divine. Recently, I transferred from a one-bedroom to a larger unit, and the leasing staff made the entire process incredibly smooth and stress-free. My apartment is cute, cozy and just the right size and location for me. Scarlett (the assistant manager) was phenomenal throughout my transfer! She was so supportive, patient, and extremely detailed. The warmth in her personality is welcoming yet professional. She made sure I had every piece of information I needed and truly made me feel cared for during the process. Scarlett stayed on top of my move details and informed me of every step of the process. No matter how many questions I had. Tania is always so friendly each time I come into the office — her energy always make my day (and yes, her hair is always perfect!). The new manager has also been wonderful. Her communication and professionalism reassured me that choosing to continue living here was the right decision. Everyone in the office is personable, professional, and genuinely kind. I really appreciate how they go above and beyond for their residents. They made what could have been a stressful transition feel smooth and even joyful. I genuinely appreciate them more than words can capture. I couldn’t imagine leaving Radbourne Lake. It’s safe. It’s peaceful. It’s home and the people here make all the difference! I am valued here, not just as a tenant, but as a person.
• JB

  Jhojari Baez

  Oct 28, 2025
  5.0
  Estoy muy contento con la atención que siempre me dan en la oficina las muchachas son un encanto y el señor Daniel de mantenimiento es muy agradable gracias por su colaboración
• SP

  Sandra Perez

  Oct 28, 2025
  5.0
  Excelente servicio, buena trabajadora, amable, comprensiva, cariñosa, respetuosa, 100% recomendada.
• AJ

  Aleeah Johnson

  Oct 6, 2025
  1.0
  I was going to wait to do my review until after I moved out but I can’t 😩 please save yall sanity, money, time, and energy and find somewhere else to stay!!! Unless you’re fine living with roaches, mold, and mildew. Honestly if the leasing agents don’t stay at the apartments, that should tell you enough! Every apartment tour I visited, at least one of the employees stayed there, speaking of employees.,.. the staff here are super friendly, helpful, and nice!! They make giving this complex any star. But beware, they get new management every month. Everything is outdated and needs renovated. They need to demolition some of these buildings, including mine. This place is way over priced to be dealing with the stuff I deal with, truly!
• CR

  C Rob

  Aug 6, 2025
  1.0
  The condition on my unit is held on together with spray foam, electrical tape, Elmer's glue and chewing gum. They are constantly short staffed both in the office and in maintenance. Often times no one is available or it takes days for a response unless you physically go to the office to speak with someone. The conditions outside littered with trash, dog feces, beer bottles and cigarette buds often seen throughout the lot. Their trash compactor often is down so bags of trash is left unattended. The tenants do not follow the trash policy so rodents access the trash and leave garbage all over the hallways and steps. Someone was living/squatting in their gym during after hours, sometimes hiding in the bathroom until he was discovered by residence, absolutely unsafe and unacceptable. The equipment in the gym is dated, missing, or out of operation and unusable. The pool is often dirty. Car break ins. I dont know how some of these units pass code, often the toilet, dish washer, or garbage disposal needs repair. Unsecure appliances, trash valet inconsistent. Electrical sockets not secure hanging off wall, kitchen tile floor coming up, dirty carpet, leaks in 2 areas of the unit needing buckets to catch rain for MONTHS, my ceiling collapsed, the tile in the bathroom cracks, rust, or other discoloration can be seen and they usually just paint over it. They paint over cracks, mold, and water stains. As of this writing they literally only have 1 maintenence staff available for the entire lot. He's their head maintenance, he does what he can, he's a good guy. Retained from the previous owners of the property. They harass you over paying rent timely, meanwhile you've been waiting days, weeks, months, for them to complete services in your unit. I do not recommend this area owned by the Lion Real Estate Group, not even their corporate office answers the phone, multiple voicemails gone unanswered. The move-in special they offer is not worth the headache you will experience. Most people who lived here have not renewed their lease, go look somewhere else. Please everyone report your experiences to Consumer Protection Office of Charlotte, Code Enforcement and Health Department, and the Better Business Burea if you were misled, harassed, or scammed by the landlord. All they say is what they tell everyone, "we're sorry for your experiences, the delays, and inconveniences OR they're still waiting to hear back from corporate before they can do anything" but they will make sure as hell a notice is on your door that same day about your rent too. Read the reviews from nearly a year ago and see if my experience differ from the others grievances, they dont. From the noise, the unsupervised kids, to the same generic response Radbourne put on everyone's review. I assure you nothing significant will be changed, you are fair warned, and this is one of their "UPDATED" units. This is the result of no solution, because if they provided a solution, I wouldn't have written this review.

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