Business Details
About
Apartment Building
Cultivate your ideal lifestyle at Preserve at Steele Creek. From captivating living spaces to a sparkling outdoor swimming pool, experience high-end Southern living at every turn. Our luxury community offers one, two, and three bedroom apartments in Steele Creek, North Carolina, with new pet-friendly apartments containing spacious walk-in closets and convenient washer and dryer hookups. For a little rest and relaxation, spend an afternoon sunbathing next to our resort-inspired swimming pool, or meet with friends for a relaxing evening at the outdoor fire pit.
Location
Hours
Reviews
4.5
287 reviews
5 stars
233
4 stars
17
3 stars
9
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff, particularly Patrekia and Jay, for their friendliness, professionalism, and helpfulness during tours and the leasing process.
Community Experience
Many reviews highlighted the welcoming atmosphere and well-maintained grounds of the community, contributing to a positive living experience.
Maintenance Issues
While most maintenance requests were addressed promptly, some residents expressed concerns about security and safety, particularly regarding vehicle theft.
Tour Quality
The tours provided by staff were described as thorough, informative, and enjoyable, with staff going above and beyond to answer questions and provide details.
- LOLillie Owens1 day ago3.0We have had two packages stolen from our front door within the past few days. I am disappointed by the lack of trust within the community and will no longer be ordering packages to the apartment complex. Despite asking Amazon to deliver these to the leasing office, they continue to be delivered to our front door. When the second package was delivered, we immediately called the leasing office to see if they could pick it up, since we were not home at the moment. The package was already stolen by the time the leasing office member checked on it. Beware if you're planning to have a package delivered to your front door. It's not a big deal, but definitely becoming an annoyance. I hope more awareness can be brought to this ongoing issue.
- DHDestiny Hebron4 days ago5.0Patrekia was truly heaven sent. From start to finish, she was kind, patient, and incredibly helpful. She made what could have been a stressful leasing process feel smooth and reassuring. Her communication was clear, she answered all of my questions, and she genuinely cared about helping me. I’m so grateful for her support and highly recommend working with her.
- HJHanna JamesDec 31, 20255.0Jay was fantastic! When I first arrived, he was very welcoming and providing information about pricing, utilities, and amenities. The tour was very thorough, and by request, he drove around to show me the entire property. Overall, I had a great experience!
- JBJa'Nya BrownDec 30, 20255.0I had a tour today with Jay. I can truly say my experience with him was top tier! He is very professional, bubbly, and answered any questions I had. The complex is as is displayed online. Hopefully this will soon be my new community!
- DHDestiny HebronDec 29, 20255.0Jay gave an amazing tour. Was very informative about expectations and the environment of the community. Was also very friendly and personable. Would definitely recommend touring this community.