Griffith Lakes is a picturesque, lakeside new home community in Charlotte, NC, comprised of luxury townhomes adjacent to exciting retail and ranch-style single-family homes with access to resort-style amenities.
I will not be recommending townhomes here to anyone I know. My experience has been distressing, and the ongoing issues with a rental have negatively impacted my enjoyment of the community. A number of townhomes are used as rentals. I’ve never lived in a community where tenants have been evicted, which has contributed to the feeling that this is not particularly luxurious or well-managed.
In my interactions with the property management company managing this rental, I found the communication unhelpful. When I raised concerns with the owner, I was told the situation was being handled by management, which left me feeling that responsibility was deferred rather than addressed.
Overall, I believe the community could benefit from closer oversight of townhomes purchased for the use of rental properties to help ensure a positive environment for all homeowners.
AJ
Alexander Jarmusik
Jan 27, 2026
1.0
PLEASE READ BEFORE PURCHASING!
We intentionally waited nearly a year after moving in before writing this review to ensure we had sufficient time to fully evaluate our home and the community. We relocated from the Philadelphia area, where Toll Brothers is headquartered, and were familiar with the company’s reputation and prior work before purchasing. This review is intended to provide prospective buyers with a realistic understanding of what they should expect.
From the outset, the interior craftsmanship has been deeply disappointing. The trim work and painting throughout the home appear poorly executed and inconsistent with the standards one would expect from a builder positioning itself as “luxury.” The quality is comparable to unskilled labor. This sentiment is widely shared among homeowners we have spoken with in Phase 2 of the community. In fact, we will need to have the entire interior repainted. While cleaning a wall, we discovered that the walls were not properly primed an unacceptable oversight for a home at this price point.
Prior to moving in, we joined the community chat and noticed repeated complaints regarding excessive heating bills. Unfortunately, those concerns proved to be valid. The homes are equipped with the lowest-grade Ply Gem windows, which are among the least efficient and poorest-quality options on the market. Our home is noticeably drafty, and air infiltration around the windows is evident. As a result, we were forced to spend an additional $2,850 to properly insulate and seal the attic. Many neighbors have reported identical issues.
The construction management experience further compounded these problems. Our assigned project manager was, without question, the most ineffective professional we have encountered. We repeatedly had to chase responses for outstanding punch-list items. Ultimately, resolution only occurred after escalating directly to the group manager nearly six months later.
Additionally, the community amenities that were promoted during the sales process have not been delivered as represented. The advertised walking trail around the lake is, in reality, an undeveloped natural path. Landscaping throughout Phase 2 remains incomplete in multiple areas, giving the appearance of an unfinished development rather than a thoughtfully designed community.
In summary, prospective buyers should be aware that this is not a luxury home community. It is a large-scale, production builder relying heavily on a reputation established years ago rather than current execution. We share this experience solely to ensure future buyers understand what they are truly purchasing not what is claimed during the sales process.
To
VR
vj r
Sep 10, 2025
1.0
Hello Friends, I took a home in this community and i am deeply sad to say please don't come to toll brothers looking at there brand name....they are selling there brand name having cheap products...I had enough to share and talk about my bad experiences about the home before that i want to tell you Griffith lakes community had a model home which was ransacked last Saturday September 5th and crime rate is on the top 1st in this area...on top of that toll brothers didn't file a case on those people they were 52 people literally 52 who made the home look like a forest and no action was taken...Friends wait and check where are you putting your money thank you
I will continue my home experience in another review ….continues.....
PB
Patrick Ball
May 25, 2025
5.0
Buying our single-family home at Griffith Lakes has been an outstanding experience from start to finish. The quality and craftsmanship that Toll Brothers delivers truly lives up to their reputation for luxury homes. Every detail—from the layout to the finishes—feels intentional and high-end.
The location is ideal, offering both accessibility to Charlotte and the peace of a beautifully designed neighborhood. The setting around Griffith Lakes is incredibly scenic, making it feel like a retreat while still being close to everything we need.
We were also very impressed with the sales and construction teams. They were knowledgeable, responsive, and committed to making the process smooth and enjoyable. Their professionalism made a big difference throughout the build.
We’re proud to call Griffith Lakes home and would highly recommend it to anyone looking for luxury living in a thoughtfully planned community.
Griffith Lakes is a picturesque lakeside new home community in Charlotte, NC, featuring luxury townhomes and ranch-style single-family homes with access to resort-style amenities.
What types of homes are available at Griffith Lakes?
Griffith Lakes offers luxury townhomes as well as ranch-style single-family homes in a scenic lakeside community.
Where is Griffith Lakes located?
Griffith Lakes is located at 5034 Glenwalk Dr, Charlotte, NC 28269, USA.
What are the visiting hours for Griffith Lakes community sales office?
The Griffith Lakes sales office is open Monday, Tuesday, Thursday, Friday, and Saturday from 10:00 AM to 6:00 PM, Wednesday and Sunday from 1:00 PM to 6:00 PM.
How can I contact Griffith Lakes for more information?
You can reach Griffith Lakes by phone at +1 980-549-4980 or by email at GriffithLakes@tollbrothers.com.
Where can I find more information or view homes online for Griffith Lakes?
More information and home listings can be found on their website at https://www.tollbrothers.com/luxury-homes-for-sale/North-Carolina/Griffith-Lakes.
What types of home building services does Griffith Lakes offer?
Griffith Lakes offers new home building services including luxury home building and new construction homes.
Are there convenient retail or dining options near Griffith Lakes?
Yes, nearby places include Starbucks for coffee, Taco Bell and Chick-fil-A for quick dining options, and Harris Teeter Fuel Center for fuel and convenience.
How can residents of Griffith Lakes benefit from nearby health and wellness services?
Kinect Health near Griffith Lakes offers physical therapy, holistic naturopathic care, and nutritionist services, providing convenient health and wellness support.
What nearby residential communities and apartment homes are around Griffith Lakes?
Nearby residential options include The Oaks Apartment Homes and Presley Oaks, providing various apartment and condominium living choices near Griffith Lakes.
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