Business Details
About
Apartment Rental AgencyApartment Building
Emerald Bay Apartments is a lakeside apartment community boasting one, two and three bedroom apartments in Charlotte with top-of-the-line amenities. It is also within walking distance to the light rail. Work out in the state of the art fitness center, enjoy the swimming pool, club house, business center and playground. The amenities don't stop at the community, your apartment home features a cozy fireplace, air conditioning, refrigerator and dishwasher. Each apartment has a washer & dryer hookup or you can use our conveniently located laundry facility located in the community. Contact us today to schedule a tour!
Location
Hours
Reviews
4.3
218 reviews
5 stars
166
4 stars
10
3 stars
7
2 stars
4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers reported rude management and poor maintenance service, leading to dissatisfaction.
Pest Problems
Multiple reviews highlighted severe pest issues, particularly roaches, which contributed to a negative living experience.
Customer Service
Several customers praised the kindness and helpfulness of staff members, particularly Katherine and Becky.
Maintenance Concerns
Residents expressed frustration over unaddressed maintenance issues and lack of timely repairs.
Safety and Cleanliness
Reviews indicated concerns about safety, cleanliness, and overall living conditions in the apartments.
- MGMichael GodrichDec 1, 20251.0If you are planning to move here… think twice!! Rude management and more Find another place !
- SYSilva YesseniaJul 21, 20235.0Hable con la asistente Becky y ella es muy amable. Muchas gracias Becky
- KAKrisia AbregoJul 12, 20235.0Thank you Katherine for your help.
- RTRene TurciosMay 24, 20225.0Came by looking for an apartment and even tho they didnt have any available Becky was awesome and gave us a lot of information and very friendly … hope to be able to rent here soon!
- WJWilliam JeffcoatDec 1, 20195.0Wonderful place
Frequently Asked Questions About Emerald Bay
What types of apartments are available at Emerald Bay?
Emerald Bay offers 1, 2 & 3 bedroom apartments in Southwest Charlotte.
What amenities does Emerald Bay Apartments provide?
Amenities include a fitness center, swimming pool, clubhouse, business center, playground, cozy fireplaces, air conditioning, refrigerator, dishwasher, washer & dryer hookups, and a laundry facility.
What are the office hours for Emerald Bay leasing office?
The leasing office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Where is Emerald Bay Apartments located?
Emerald Bay is located at 5029 Cherrycrest Ln, Charlotte, NC 28217, USA.
How can I contact Emerald Bay Apartments?
You can call Emerald Bay at +1 704-525-5081 or visit their website at https://www.emeraldbayapts.com.
Is Emerald Bay conveniently located near public transportation?
Yes, Emerald Bay Apartments is within walking distance to the light rail, making commuting easy for residents.
Are there parks close to Emerald Bay where residents can relax or enjoy outdoor activities?
Yes, Archdale Park is nearby, offering a great place for outdoor activities, concerts, and transportation options.
What shopping centers are near Emerald Bay for convenient shopping?
Macy's at Carolina Place Mall and Concord Mall are nearby shopping centers where residents can shop and dine.
Are there local grocery or convenience stores near Emerald Bay?
Yes, Circle K is a nearby convenience store for quick shopping needs.
Can residents easily access cleaning or maintenance services nearby?
Several professional services like Fredricks Cleaning Service, Sammy Professional Service, Inc., and AJS Professional Services are located nearby for cleaning and maintenance needs.