Business Details
About
Apartment Building
Let your lifestyle rise to the occasion when you lease a prestigious residence at Carastone. A luxury one, two, or three bedroom home here in Mecklenburg County brings the excitement of the greater Charlotte area to you, offering amazing experiences both at your home and around the city. Slip away to the swimming pool on a sunny afternoon, go for a walk along a nearby trail, or catch up on emails while you sip a latte from your home���s private patio. Whatever it is you���re getting up to, quickly discover the activities and sights that add joy and energy to your daily routine. ���
Location
Reviews
3.4
195 reviews
5 stars
106
4 stars
8
3 stars
5
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff, particularly Isaiah and Brittany, for their professionalism, helpfulness, and responsiveness during the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including broken amenities, cleanliness issues, and slow responses to repair requests.
Safety Concerns
Numerous customers expressed serious concerns about safety, citing incidents of theft, broken gates, and a general lack of security measures.
Cleanliness
Feedback indicated significant issues with cleanliness in common areas, including trash accumulation and dog waste.
Mixed Experiences
While some residents reported positive experiences, others expressed dissatisfaction with management and overall living conditions, indicating a divide in resident satisfaction.
- MBmaria bowserDec 17, 20255.0I have been here for 3 years and I have had minimal issues. Thank you for always answering the calls in a timely fashion. I would recommend
- KVKayla ValentineDec 16, 20254.0During my Almost 2 years of living here, I’ve virtually had no issues. I had a different manager move me in ( which he was super great ) the staff is nice and when I have questions, I get them answered. They keep the grounds clean & I don’t mind living in this community
- CNChad NesterDec 10, 20255.0Outstanding office staff and management. My overall experience has been very, very good here and the maintenance team has been very responsive to my requests. Will recommend to anyone looking for a rental apartment.
- DRdorese ridgleyDec 5, 20255.0This apartment complex is very lovely. The staff is very welcoming, kind, and friendly. The apartments are very spacious. The maintenance comes out when needed. The pool area is beautiful. This complex is very convenient to shopping centers, restaurants schools and doctors offices, and pharmacies. So if you are looking for a good quiet place to live this is the place for you.
- NCNiki CruzDec 4, 20255.0I love these apartments! We just moved in 3 months ago and have not been disappointed! One thing about the staff that works here they let us know everything that’s going on in our neighborhood, they make sure it stays clean and they don’t take no bs! They have security and they do not tolerate GHETTO behavior! Leave the drama for yo mama because you will get put out RESPECTFULLY. It’s quite and peaceful! So if you’re looking for a home MAKE IT CARASTONE 😉