Autumn Park Apartments

2.7
346 reviews

About

Apartment Rental AgencyApartment Building
Live the lifestyle you deserve at our gated community in Charlotte, where comfort and convenience come together. Choose from spacious one, two, and three bedroom floorplans designed to fit your needs. Perfectly situated between IBM Drive and Mallard Creek Road, you’ll enjoy walkable access to Wells Fargo, Keith Family YMCA, and Innovation Park, plus easy connections to UNCC, IKEA, Concord Mills, and Uptown Charlotte. Spend your days relaxing by two resort-style pools, cozying up by the fire pit, or watching a movie at the poolside cinema. Schedule your tour today and find your next home in the heart of Charlotte!

Location

Autumn Park Apartments
1801 Interface Lane, Charlotte, NC
28262, United States

Hours

Reviews

2.7
346 reviews
5 stars
104
4 stars
37
3 stars
23
2 stars
19
1 star
163

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the professionalism and helpfulness of staff members like Jadah and Seun, highlighting their positive interactions during the leasing process.

Maintenance Issues

Numerous reviews mentioned ongoing maintenance problems, particularly with pest control and slow response times to repair requests.

Cleanliness and Safety

Several customers reported issues with cleanliness, including roaches and trash problems, as well as safety concerns related to broken gates and vehicle break-ins.

Visitor Parking

A common complaint was the lack of adequate visitor parking, leading to frustrations with towing policies.
  • CC
    Chelci Caldwell
    Jan 5, 2026
    5.0
    Jadah gave us a tour of this beautiful complex this morning and we definitely have much more clarity on the floor plan and logistics of this apartment. She was energetic, understanding and relatable! We appreciate you!
  • CB
    Cynthia Brounno
    Jan 2, 2026
    2.0
    I want to take a moment to recognize Daquan from the maintenance team and Jadah from the office staff for their professionalism, consistency, and genuine care. Daquan has been responsive, respectful, and diligent whenever maintenance support was requested. He approaches his work with a calm, solution-focused attitude and always treats my home with care. His efforts and willingness to help have been truly appreciated. Jadah has been a constant source of support since I moved in October 2025. She has remained patient, attentive, and communicative throughout my time here, always following up and doing her best to assist. Her consistency and empathy have made a difficult situation more manageable, and it’s clear she truly cares about residents. That said, I also feel it’s important to be transparent about an ongoing and unfortunate experience that remains unresolved: raccoons in the attic and roaches inside the apartment. These issues have been distressing and have had a real impact on my comfort and peace of mind. While Daquan and Jadah have both made efforts within their roles, the situation itself has not yet been fully addressed, and a permanent solution is still needed. I want to be clear that my appreciation for Daquan and Jadah stands firmly. They have shown professionalism, compassion, and dedication even while dealing with challenges beyond their direct control. My hope is that management can step in decisively to resolve these issues so residents can fully enjoy the community these staff members work so hard to support.
  • ZP
    Zachary Pharr
    Jan 2, 2026
    5.0
    Jada was so kind and professional, were looking for a place and she gave a great experience, the property is very nice as well.
  • CI
    CynthiaJoy, Inc
    Dec 30, 2025
    1.0
    There are persistent roaches in my apartment and animals living in the attic. Despite reporting this, there has been no lasting solution. This is a serious habitability issue that needs immediate, permanent resolution.
  • II
    Infiniti_Chik
    Dec 15, 2025
    1.0
    This was the absolute worst service response time that I've ever experienced. It took almost 2 weeks to get my simple service request resolved. I am extremely handy, so i told the apartment staff to give me the part, and I would fix the washing machine issue in 5 minutes. They never responded with a decision. Just kept delaying & delaying. So ridiculous and frustrating when it didn't have to be.

Frequently Asked Questions About Autumn Park Apartments

What types of apartments are available at Autumn Park Apartments?

Autumn Park Apartments offers spacious one, two, and three bedroom floorplans designed to fit your needs.

Where is Autumn Park Apartments located?

It is located at 1801 Interface Lane, Charlotte, NC 28262, US.