Find everything you want in a student housing community and more at Arcadia. Our off-campus apartments are close to the UNCC campus and offer everything you need both academically and socially. Community amenities like our health and wellness facilities and quiet study lounges come together with apartment features like private bathrooms and gourmet kitchens to bring our 49er residents a student housing experience unlike any other.
Many customers expressed frustration with unresponsive management and poor communication regarding maintenance and lease agreements.
Safety Concerns
Numerous reviews highlighted serious safety issues, including broken security gates, theft, and a lack of adequate security measures.
Maintenance Problems
Residents reported ongoing maintenance issues, including slow responses and unresolved problems, leading to dissatisfaction.
Amenities and Cleanliness
While some praised the amenities and overall atmosphere, others noted cleanliness issues and discrepancies between advertised and actual conditions.
Mixed Experiences
Feedback varied widely, with some residents enjoying their stay and praising staff, while others had negative experiences that overshadowed their time at Arcadia.
DJ
Dajai Johnson
2 days ago
2.0
Club house has roaches.
LE
Lexi emerson
3 days ago
2.0
The gate is always broken and has been broken for months, good luck getting in at night because it won't open. the Gate code is broken. Visitor parking is limited and you will get a 200$ boot if you are in the wrong spot. Maintenance is awful and does not follow through with repairs. As well as terrible speed bumps and if you have a low car, you gotta go less than 4mph or ur busting ur Car
KC
Kristie Church
Dec 18, 2025
1.0
Save yourself the time and energy for more productive things than dealing with Arcadia leasing office and Kyle in particular. I received an offer to renew my lease for the next school year at a discounted rate good until 12/17/25. I called on 12/15/25 to renew, 2 days before the expiration of the emailed offer, only to be told they would not honor the rate, I could renew now but for a higher rate. Beware of the old “bait and switch” technique.
*** see picture***Just wanting to share this update. I sent a message to the email that they requested me to send to resolve this matter and provide me with the five star experience, I deserved. Surprise surprise they have not answered. They are open on the weekends. More deceptive practices. Please beware.
ET
em thorn
Dec 1, 2025
1.0
I am highly disappointed with Arcadia Student Living. I paid for the elite apartment and received a fridge that smells, broken cabinets, and old carpet when new carpet was promised. My roommates and I had a problem with another roommate, and when we called the office because she was threatening us, nothing was done. I was put into a place where I paid way more money than I was told I would have to. Not to mention the fees that were required when paying. We had multiple problems with maintenance, including one incident where my roommate was in the shower when a maintenance man walked in on her while her music was blaring....
The hot tub was so hot it burned us when we put our feet in to test the water. We asked many times for this to be fixed, and it never was. We also experienced the gate never being closed, which they advertise as Arcadia being safe and having a gate, yet we never used it. They also advertised the pool, but I was told I do not pay for it; it is something I’m rewarded with because I live there, even though it was closed for a month for maintenance. There is also another false advertisement, which is student living; it is not a student living apartment complex. There is one dumpster for the whole place, which leads to it constantly overflowing and having to drive your trash in your car to the dumpster when disposing of trash. If you have any maintenance requests or questions for the clubhouse, it takes a while to get a response. I moved out in July and still haven't resolved issues with the team. The only good thing I can say about Arcadia Students Living was the clubhouse and the shuttle, even though it had the worst times leaving and picking up. If you are looking for a place to live with no hassle, worth your money, and student-living, Arcadia is not the place for you.
PM
Peyton Mincey
Nov 2, 2025
5.0
They have the best amenities a round! I recommend Arcadia to anyone looking for an apartment close to campus.
Frequently Asked Questions About Arcadia Student Living
What types of housing options does Arcadia Student Living offer?
Arcadia Student Living offers off-campus apartments with features like private bathrooms and gourmet kitchens, tailored for students.
What amenities are available at Arcadia Student Living?
Community amenities include health and wellness facilities and quiet study lounges.
Where is Arcadia Student Living located?
It is located at 707 Sanctuary Place, Charlotte, NC 28213, USA, close to the UNCC campus.
What are the leasing office hours at Arcadia Student Living?
The leasing office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 1:00 PM to 5:00 PM.
How can I contact Arcadia Student Living for leasing inquiries?
You can contact them via phone at +1 704-438-9441 or email at leasing@arcadiauncc.com.
Is parking available at Arcadia Student Living?
Yes, Arcadia offers free parking lots for residents and visitors.
How can I make a reservation or schedule a tour at Arcadia Student Living?
Reservations can be made through their website reservation page at https://arcadiauncc.com with the specific appointment link provided.
What nearby educational facilities are close to Arcadia Student Living?
Newell Elementary School is nearby, providing an educational facility close to the community.
What local dining options are available near Arcadia Student Living?
Nearby dining options include BLU Beach Bar & Grill, The Goal Kitchen + Sports Bar, and Leo’s 49 Sports Bar.
What transportation or accommodation services are close to Arcadia Student Living?
Several hotels such as InTown Suites Extended Stay Select Charlotte NC - University and car rental services like Enterprise Rent-A-Car are nearby, helpful for visitors or new residents.