Arcadia Student Living

3.9
431 reviews
Large resort-style pool with ample deck space and seating.

About

Apartment BuildingApartment Rental Agency
Find everything you want in a student housing community and more at Arcadia. Our off-campus apartments are close to the UNCC campus and offer everything you need both academically and socially. Community amenities like our health and wellness facilities and quiet study lounges come together with apartment features like private bathrooms and gourmet kitchens to bring our 49er residents a student housing experience unlike any other.

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Arcadia Student Living
707 Sanctuary Place, Charlotte, NC
28213, United States

Hours

Reviews

3.9
431 reviews
5 stars
246
4 stars
67
3 stars
27
2 stars
12
1 star
79

What are people saying?

AI-generated from recent customer reviews

Amenities

Many residents appreciate the variety of amenities, including the pool, hot tub, and fitness center, which enhance their living experience.

Staff Responsiveness

While some reviews highlight friendly and helpful staff, others report issues with management being unresponsive and dismissive of tenant concerns.

Safety Concerns

Numerous reviews express serious safety issues, including reports of crime and inadequate security measures, leading to a feeling of insecurity among residents.

Maintenance Issues

Residents have mixed experiences with maintenance, with some praising quick responses while others report ongoing problems and delays in addressing issues.

Cleanliness and Condition

Several reviews mention cleanliness issues upon move-in, including pest problems and poorly maintained apartments, which detracts from the overall living experience.
  • PM
    Peyton Mincey
    Nov 2, 2025
    5.0
    They have the best amenities a round! I recommend Arcadia to anyone looking for an apartment close to campus.
  • ES
    evan smith
    Oct 28, 2025
    3.0
    So far so good — the place looks nice and the atmosphere is solid. Move-in went smoothly and the amenities are pretty decent for student living. Just be aware the rent adds up a bit — I signed on for $970 but with fees and everything, it ends up being closer to $1,020. Overall, not bad, but keep that in mind before signing.
  • MH
    Morgan Holder
    Oct 28, 2025
    4.0
    The atmosphere is very nice. Move-in was not difficult and the staff were very helpful. I will say that the area of maintenance needs work. I do love living here with my friends!
  • AS
    Analeah Simmons
    Oct 28, 2025
    5.0
    Move in was very easy and smooth, great amenities, and the people in the office are always very nice and helpful. The only complaint id have is parking can be a little frustrating if your getting home later, but i would suggest doing preferred parking, maybe for next year!
  • AE
    Aiden Enriquez
    Oct 16, 2025
    1.0
    Arcadia Student Living is a masterclass in false advertising and poor management. This place is marketed as safe, secure, and ideal for students but the reality is a complete nightmare.Let’s start with the trash situation. There’s one dumpster for the entire complex, which is not only absurd, it’s irresponsible. It constantly overflows, trash ends up all over the streets, and the complex has the audacity to threaten tenants with fines for not properly disposing of trash when it’s 100% their fault for the terrible design and infrequent pickups.Security? A joke. People have literally been murdered in this complex. Cars are broken into regularly. Strangers and homeless individuals wander the property at all hours, and the front gates which are supposed to be part of a “secure, gated community” are either broken or wide open year round. The gate codes rarely work.The leasing manager, Hunter, has no idea what she’s doing. She blatantly lies about lease terms and subleasing policies, and when called out, deflects or acts confused. She completely avoided my calls when all I had questions. Which is actually insane considering the amount of money I spend to be here and especially that her whole job is to help the tenants. And don’t get me started with the person who answers the phone, I had to tell her six times to connect me to leasing. I was as direct as I could possibly be, I told her I did not need her help and I needed to talk to leasing. She somehow didn’t understand that. It’s no wonder why the complex is completely dysfunctional.The staff treats tenants like garbage. They’re rude, dismissive, and talk to you like you’re just a number not someone paying absurd rent prices to live in a barely managed property.And don’t be fooled by the “student living” branding there are plenty of tenants who are clearly not students, which just adds to the chaotic, unsafe environment.Arcadia Student Living blatantly violated my tenant rights and breached their legal duty to mitigate damages.Under North Carolina law, specifically as upheld by the Court of Appeals, landlords are required to make reasonable efforts to re-rent a property when a tenant seeks to sublease or terminate early. Arcadia failed miserably in this regard.Despite providing them with a qualified applicant, I received no response until I made repeated phone calls and showed up in person. Even more outrageously, I was told I was not allowed to show my own apartment to prospective subtenants while my lease was still active and payments were being made. This is not only unreasonable, it’s likely illegal.They repeatedly delayed the signing of the relet forms, offering excuse after excuse many of which were outright lies. For example, I was told the new tenant hadn’t signed their lease yet, when I had already been sent documented proof that it had been signed the night before. These dishonest tactics dragged the process out by weeks.Absolutely disgraceful behavior from a leasing office whose job is supposed to be helping and supporting tenants. I strongly caution anyone considering living here.

Frequently Asked Questions About Arcadia Student Living

What types of housing options does Arcadia Student Living offer?

Arcadia Student Living offers off-campus apartments with features like private bathrooms and gourmet kitchens, tailored for students.

What amenities are available at Arcadia Student Living?

Community amenities include health and wellness facilities and quiet study lounges.