Associa Carolinas

Reviews

• TM

  Thomas Marshall

  Apr 21, 2026
  1.0
  "Call until you get a hold of the local office" ive called so many times and different hours and no one ever answers at the local office. Not to mention the call center is rude and instigating.
• AC

  A. Crawn

  Apr 9, 2026
  5.0
  Honest great
• CB

  Carol Bromback

  Mar 19, 2026
  5.0
  Mariah Ripken and her staff here at Carolina Gardens are AMAZING!!
• AC

  Amanda Campbell

  Mar 6, 2026
  1.0
  Wish i could put zero stars!! My experience with Associa Carolinas has been extremely frustrating, particularly when dealing with DANA SCOTT. Communication has been unprofessional and it appears that basic due diligence is not being done before contacting homeowners with accusations. For example, I was previously accused of a trash can violation that was not even related to my property. I provided Ring camera footage and additional photos showing that the trash can in question belonged to another neighbor and that my trash can had already been moved. Despite providing clear evidence, it appears that the issue was never properly reviewed or corrected in their records. More recently, I was contacted and harassed again with questions and assumptions that should have already been addressed if the records had been reviewed beforehand. As a homeowner, it is frustrating to receive violation notices and inquiries that are based on incorrect information or incomplete review of the facts. Before reaching out to homeowners, management should take the time to verify records and ensure the information they are referencing is accurate. Situations like this create unnecessary conflict and stress for residents. I strongly recommend that Associa Carolinas improve their record-keeping, internal communication, and review process before contacting homeowners about alleged violations. Leadership (EDWARD CORDLESS AND LYNN HARMON) and support has already been contacted with no proper resolution. They are definitely NOT recommended! SO WATCH OUT!!
• JR

  jennie rudd

  Mar 5, 2026
  1.0
  I wish I could give zero stars! On December 5, 2025 my account was erroniously charged $3500 for a violation that already been closed. On December 9 I received an email stating that it was a mistake, and they were submitting a request to have it reversed. I sent emails checking for an update back on December 17 and January 2. On January 5 I received an email that there was additional erronious charges but they have been corrected and they will update me when the reversal is complete. On January 15 I emailed to follow up again. This time I received a response saying they were still waiting for the charge to be reversed. On January 27 I emailed to follow up again. On February 5 I received an email stating the refund check had been processed and would be mailed to me. I should receive it within 10 days. I still have not received the check, and now when I call Associa they say that they are waiting on approval still. I begged for an hour this morning to speak with someone who could assist me in getting this resolved only to be told the number I was calling is routed to a call center and all they can do is escalate the issue and have someone call me back.

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