PineGate Apartments

4.2
205 reviews
PineGate Apartments in Chapel Hill, NC

About

Apartment Building
Perfectly located near the intersection of I-40 and US 15-501 in charming Chapel Hill, North Carolina, PineGate is minutes from UNC, Durham and Research Triangle Park. We have several one and two-bedroom floor plans from which to choose, with features such as fireplaces, patios or balconies, walk-in closets and washers and dryers. Our sparkling swimming pool features free Wi-Fi, and we also offer tennis courts, a playground, a dog park and a cardio/fitness center. For students, we offer utilities included plans, furniture included plans, and flexible lease terms. Find your home at PineGate!

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

PineGate Apartments
100 Pinegate Circle, Chapel Hill, NC
27514, United States

Hours

Reviews

4.2
205 reviews
5 stars
146
4 stars
14
3 stars
14
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Management Responsiveness

The management team, particularly Maria, Abria, and Destiny, received high praise for their responsiveness and helpfulness in addressing resident concerns.

Safety Concerns

Some residents reported serious safety issues, including car break-ins and a lack of accountability from management regarding security measures.

Maintenance Quality

Maintenance requests are generally handled quickly and effectively, with many residents expressing satisfaction with the promptness and professionalism of the maintenance staff.

Community Atmosphere

Residents appreciate the community events and the friendly atmosphere, highlighting the sense of camaraderie among neighbors.

Pest Control Issues

While maintenance is responsive, some residents reported ongoing pest issues that were not fully resolved despite regular pest control efforts.
  • SL
    Snow Love
    Dec 2, 2025
    1.0
    Unsafe environment, rampant car break-ins, zero accountability from management, extreme inflexibility regarding residents concerns. I’m writing this review to strongly caution any potential renters about the critical safety failures and deeply troubling management practices at this complex. The number one concern here is safety, which is nonexistent. The property has experienced multiple car breaks -in recently, including an accident where my brand new vehicle was targeted and broken into . This is not a random occurrence; it is a persistent, documented security failure that management has consistently failed to address with any meaningful action or increased security measures. Residents are left entirely on their own to manage the resulting stress and financial loss . The reason from the manager and leasing staff regarding these ongoing safety threats has been shockingly poor. They refuse to take any accountability for residents safety or property security. Our concerns were repeatedly dismissed, and management treated the serious issues of rampant theft with frustration apathy. They make it clear that the safety of your vehicle and property is entirely your burden, not theirs. When I attempted to terminate my lease just once early due to the immediate safety threats and fear of futher damage, management refused to offer any flexibility or compromise whatsoever, insisting on full contractual adherence despite the demonstrably unsafe living conditions they have failed to rectify. This demonstrates a complete lack of compassion and an absolute priority on profit over residents well-being. If you value the security of your vehicles or property, and expect professional, responsive management, you absolutely must look everywhere. This complex provides an unsafe environment and its management refuse to acknowledge or correct the underlying issues. I would not recommend this property to anyone.
  • AH
    Andrew Hurley
    Oct 3, 2025
    5.0
    I’ve been living at PineGate Apartments for about two and a half weeks now and it’s been a pretty good experience overall! Abria in the leasing office has been really helpful, staying in touch and helping resolve any issues. Maria, the owner, has also been very responsive. There were a few minor issues upon move-in, but Mario from maintenance took care of them quickly, and Abria also kept in contact to make sure everything was resolved. The apartment is clean, well-maintained, and I feel comfortable here. Thanks to Abria, Maria, and Mario!
  • KR
    Khristine Rey
    Sep 2, 2025
    5.0
    We live here for 3 months now and i can say that it is a safe place. We are a family with small kids and they have playground and swimming pool that is very convenient from my apartment. Maria and her team are very responsive. Also with the maintenance team. Last time they organized a back to school swimming party and the management grilled some hamburgers and hotdogs with chips, popsicles and cupcakes that the kids really enjoyed. Overall i can say that we are happy that we found this place as our first apartment here in NC
  • TL
    Tawane Leal
    Aug 30, 2025
    5.0
    So far, I’m having a great experience living here! The leasing process was very quick and easy. Excellent service from Ms. Maria, who explained everything clearly and made the entire application process smooth and simple. The area is great, and both the apartment and the community are in great condition. Highly recommend!
  • RC
    Rene Carter
    Aug 16, 2025
    5.0
    I had a really good experience living here! The management team is very thoughtful and responsive and I felt really safe/comfortable in the area.

Frequently Asked Questions About PineGate Apartments

Where is PineGate Apartments located?

PineGate Apartments is located at 100 Pinegate Circle, Chapel Hill, NC 27514, United States.

What types of floor plans are available at PineGate Apartments?

PineGate Apartments offers several one and two-bedroom floor plans with features like fireplaces, patios or balconies, walk-in closets, and washers and dryers.