Perfectly located near the intersection of I-40 and US 15-501 in charming Chapel Hill, North Carolina, PineGate is minutes from UNC, Durham and Research Triangle Park. We have several one and two-bedroom floor plans from which to choose, with features such as fireplaces, patios or balconies, walk-in closets and washers and dryers. Our sparkling swimming pool features free Wi-Fi, and we also offer tennis courts, a playground, a dog park and a cardio/fitness center. For students, we offer utilities included plans, furniture included plans, and flexible lease terms. Find your home at PineGate!
The management team, particularly Maria, Abria, and Destiny, received high praise for their helpfulness, professionalism, and quick responses to resident concerns.
Maintenance Service
Residents reported that maintenance requests were handled promptly and effectively, with many noting the courteous and professional demeanor of the maintenance staff.
Safety Concerns
Some residents expressed serious concerns about safety, citing issues like car break-ins and a perceived lack of accountability from management regarding security measures.
Community Atmosphere
The community is described as friendly and welcoming, with various amenities and events that foster a sense of camaraderie among residents.
Pest Control Issues
There were mixed reviews regarding pest control, with some residents experiencing ongoing pest issues despite management's efforts to address them.
ES
Emily Sleister
Feb 12, 2026
5.0
Management (Maria) was very friendly and helpful during the leasing process and our move which was tricky due to back to back winter storms. Jhonny and Mario were quick and responsive in getting our apartment ready despite the unusual circumstances.
RE
Rodney Etheridge
Feb 12, 2026
1.0
Do Not rent from this company! They constantly tow paying renters' vehicles. You wake up to no vehicle @$250 tow charge and the office staff DO NOT CARE! They do not have LEGAL handicap parking. Do not try to get anything delivered, the address is so crazy that your deliveries are 80% of the time at someone else's door.
AA
AvesBeauty335
Feb 12, 2026
1.0
VERY DISAPPOINTED don’t live here if you don’t want your car towed I’ve lived here here for 3 years and had my car towed multiple times WITH NO WARNING when I call the office they don’t seem to care even though I’m 9 months pregnant and they towed in the middle of the night I could get to work or take my other kids to school but they let a car with 2 flat tires and expire tags sit there for 2YEARS and then put a red tag on it and gave warning that it would be towed . They said it’s not their problem and said I’d just have to pay the 230$ to get it out how is that policy fair ?
AI
Ambrose Clarance Sleister III
Feb 11, 2026
5.0
Maintenance and the admin staff have all been very helpful and accommodating throughout our move and first weeks in our new apartment.
SL
Snow Love
Dec 2, 2025
1.0
Unsafe environment, rampant car break-ins, zero accountability from management, extreme inflexibility regarding residents concerns. I’m writing this review to strongly caution any potential renters about the critical safety failures and deeply troubling management practices at this complex. The number one concern here is safety, which is nonexistent. The property has experienced multiple car breaks -in recently, including an accident where my brand new vehicle was targeted and broken into . This is not a random occurrence; it is a persistent, documented security failure that management has consistently failed to address with any meaningful action or increased security measures. Residents are left entirely on their own to manage the resulting stress and financial loss .
The reason from the manager and leasing staff regarding these ongoing safety threats has been shockingly poor. They refuse to take any accountability for residents safety or property security.
Our concerns were repeatedly dismissed, and management treated the serious issues of rampant theft with frustration apathy. They make it clear that the safety of your vehicle and property is entirely your burden, not theirs.
When I attempted to terminate my lease just once early due to the immediate safety threats and fear of futher damage, management refused to offer any flexibility or compromise whatsoever, insisting on full contractual adherence despite the demonstrably unsafe living conditions they have failed to rectify.
This demonstrates a complete lack of compassion and an absolute priority on profit over residents well-being.
If you value the security of your vehicles or property, and expect professional, responsive management, you absolutely must look everywhere. This complex provides an unsafe environment and its management refuse to acknowledge or correct the underlying issues. I would not recommend this property to anyone.
Frequently Asked Questions About PineGate Apartments
Where is PineGate Apartments located?
PineGate Apartments is located at 100 Pinegate Circle, Chapel Hill, NC 27514, United States.
What types of floor plans are available at PineGate Apartments?
PineGate Apartments offers several one and two-bedroom floor plans with features like fireplaces, patios or balconies, walk-in closets, and washers and dryers.
What amenities does PineGate Apartments offer?
Amenities include a sparkling swimming pool with free Wi-Fi, tennis courts, a playground, a dog park, and a cardio/fitness center.
Are pets allowed at PineGate Apartments?
Yes, PineGate Apartments welcomes dogs and other pets.
What are the leasing options at PineGate Apartments for students?
Students can choose from utilities included plans, furniture included plans, and flexible lease terms.
What are the office hours for PineGate Apartments?
PineGate Apartments is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays and certain holidays.
How can I schedule a tour at PineGate Apartments?
You can schedule a tour online via their website at http://gscapts.com/apartments/north-carolina/pinegate/schedule-a-tour.
What nearby medical facilities are close to PineGate Apartments?
Nearby medical facilities include UNC Hospitals Eastowne Office, UNC Faculty Physicians Center at Eastowne, and UNC Hospitals Outpatient Center at Eastowne, providing convenient access to healthcare services.
Are there fitness or recreational centers near PineGate Apartments?
Yes, Chapel Hill Movement Gym is nearby for fitness activities, and PineGate Apartments itself offers tennis courts, a playground, and a fitness center.
What dining options can I find near PineGate Apartments?
Marcel's Catering Cafe is located nearby, providing convenient dining options for residents and visitors of PineGate Apartments.
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