West Pointe Apartments

Reviews

• AH

  Amanda H

  Jul 21, 2025
  2.0
  I used to think this place was great until they utterly screwed my mom into paying move out fees “because it’s what we asked for”. Instead of educating tenants about the move out process, they will screw you and make sure you pay more. Grimy. Don’t get confused people - the early move out process is if you’re breaking your lease months and months early. Not 3 weeks early. As a former leasing agent, I never would’ve walked my tenants into this and willingly screwed them. I’m disgusted!
• JG

  Jessica Glass

  Jun 24, 2025
  1.0
  Van Metre made this place horrible. I found mold in my apartment and their idea of “fixing it” is painting over it and busting unnecessary holes in the walls. My daughter’s room had drywall cracked from the top of the ceiling to the bottom of the floor. My air filter hadn’t been changed in a year, and even then I had to ask! We had ants. No extermination is ever done anymore. Neighbors have said people are breaking in cars and that police are always here. I had kids take and open my Amazon packed and nobody cared at all!! You’re likely to bust a tire over there with the amount of broken glass that’s always there and never cleaned up. This company took over, raised the rent, added trash/water/sewer (something we never had to pay), meanwhile everything else went down! I’d give it 0 stars now if I could.
• SB

  stuart brown

  Nov 4, 2019
  5.0
  The apartment complex is close to all of Burlington's restraunts and shopping. There is no better location to live. All of my neighbors are friendly. I have no issues with any noise. The staff here is what really sold me. They are friendly and extremely knowledgeable. Friendly staff, along with the location, makes this a desirable place to call home.
• MS

  Micheal Sheets

  Sep 27, 2016
  1.0
  They came in kicked out past tenents redid apartments cheaply upped the rent one bedroom 515 now 695 so sad. Oh 4 reviews employees duh want more info call me
• MT

  Michael Turner

  Jun 2, 2014
  5.0
  This is our first apartment in Burlington, and we basically wouldn't live anywhere else unless we bought a house. Repair services come quickly and are helpful, nice pool in the summer, pets allowed, comfortable with your own thermostat, nice neighbors, next to a good gym, walking distance to Harris Teeter, and, well, the place is just fantastic. What's not to like?

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