Rivers Walk Apartments

Reviews

• KB

  Kelly Bergen

  Oct 10, 2025
  1.0
  I'd give it a -5 star review if able. Captive audience in Boone with App state. Absolutely miserable from a parents perspective. Things like paying simple bills and utilities are just miserable. Expect everything to be 10X more difficult than they should be. From the required renters insurance (we supplied out own but were billed for the "master policy" anyway) to paying the electric bill. Watch out for the "student credit building service" that they auto charge you for at $9 a month. The office is NEVER staffed, no one answers the phone all while the collect $4260 a month for a 4 bedroom apartment in Boone. What a rip off and scam. Just be ready to be charged fee after fee after fee for everything - example - $1.95 "convince fee" to pay online (the only way to pay btw) even though its a direct payment from a bank account. The ONLY positive I've come up with so far is location is good, my son says its better than most in Boone and it's furnished so I don't have to haul a bunch of furniture every year. Other than that............terrible!!! YOu don't even want to know the condition on move in. My all time favorite was cleaning the left over hair on the toilet...............vomit! Place was filthy , shower heads missing, paint EVERYWHERE and I do mean everywhere. It wasn't even "hotel clean". Literally zero effort made in making the place presentable for the students moving in. On a positive they did replace the missing shower head within 24 hours of filing a maintenance request......so at least they have been responsive in that area (so far).
• TW

  Talley Wells

  Sep 27, 2025
  1.0
  Do not tour this apartment complex!! Your car will be booted! My daughter parked in “future resident parking” today at this apartment complex and her car was in the spot for fifteen minutes. The LMS towing company towed her car and refused to do anything and hung up on us as we disputed her getting a $180 charge. I have been told they are elevating my concern to their leadership. We will see if they respond, but we will only be satisfied if the cost is reimbursed and there is assurance that other students will not have their car booted for stopping by for a tour.
• AW

  Aaron Wenzel

  Sep 14, 2025
  2.0
  The fact that a 4BR apartment costs north of $4,000 a month and they don’t clean common areas regularly is maddening. Came back a month after move in and the halls, foyers and elevators look like they haven’t been vacuumed in a month. Walls in halls are dirty. And the stairwells, holy disgusting. Four teen boys living in a bachelor apartment have a cleaner apartment than the halls.
• B8

  Bluesatsunrise 88

  Aug 28, 2025
  1.0
  They use AI to answer you calls and that is when your nightmare begins. The AI bot sends you around and around in circles. You have to call 4-5 times and answer the AI bot perfectly with what it wants to hear or you can't get anywhere. Its options are limited so you have to make something up just to get past it. Absolutely maddening. No one ever calls back. If you need help, you won't get any here.
• ET

  Emma Talton

  Aug 24, 2025
  2.0
  In general maintenance is not fixed quickly enough. I had to call them back because they didn’t check my shower and I haven’t had a proper shower where the head is in the right place.

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