Peak of Boone Apartments

Reviews

• JF

  James F

  Jul 9, 2025
  1.0
  Run don’t walk…away from this property! I realize there aren’t many choices in Boone but apparently the management here knows that too! The property manager (Kim) is no manager, she may not even work there, as she is never in the office and doesn’t return calls or emails. Our daughter has lived here for the past 3 years and all of a sudden the water use is through the roof!!! The town of Boone has asked Peak of Boone to look into it and there has been no effort made to resolve it. Kim will not do her job to address this issue and quite frankly she knows she doesn’t have to. We spoke to the town of Boone and they have not heard from anyone at Peak of Boone at any time! Avoid at all costs if possible, once they have you as a client you are just a number. I don’t leave this review lightly and wish it could have been better but I guess it’s hard to do a job if you’re never there to do it! 1st Edit 7/24/25, Today the reply from Peak of Boone is... "If you’d like to discuss further, we’re happy to connect directly." Really? As stated in my original review, Kim does not call back or reply to emails. How are we to discuss further? Try returning a phone call, we have been trying to discuss further... 2nd Edit 7/24/25 Just an hour or so after my first edit, Peak of Boone has removed their response to my original review. Why? Hmmm? They don’t want people to know they have taken money that isn’t theirs? Or that they don’t return calls? Like I said run don’t walk away from them. I still have the original email from google that shows their response telling me to just “give them a call to discuss”. Kim you have our contact info and have been left multiple messages to call back!!! Your customer service skills are non-existent!!! 3rd Edit 7/31/25 So now you have reposted a new reply? We are not talking about water rates; we are talking about water use. And no way they have used as much water as claimed. Kim has not returned any calls as claimed. And if she did you would have additional dates to provide as this has been going on for 5 months. If she waited until July 12, 18, and 22 you just proved my point about her customer service skills, since we vacated the property May 24, 2025. The maintenance man that did stop by the apartment months ago never checked anything, he knocked on door and asked my daughter if they had any leaks. When she said no and asked if he needed to check he said, "no I trust you", really...that's checking for leaks? Peak of Boone has no interest in resolving this issue, so my statement stands, RUN, DONT WALK AWAY from this place. I will be happy to update this review to 5 stars if you want to fix the problem.
• AD

  Ann DaSilva

  Mar 30, 2025
  1.0
  Awful place. My niece has been dealing with health issues from mold since moving in at The Peak. She's on the bottom floor and has to keep towels at her patio door because water comes in any time it rains. She's lost 100s of dollars in personal property due to mold growth and they will not compensate her for any of it. It's poorly maintained and the manager just gives lip service when issues are brought to her attention. Do yourself a favor and rent somewhere else.
• MB

  Martha Bautista

  Apr 5, 2024
  5.0
  Rivers Walk Apartments offers exceptional accommodations for residents and their furry companions, making it a top choice for dog owners. The pet-friendly amenities ensure that your four-legged friend feels right at home. With spacious grounds for walks and playtime, as well as designated dog parks where pups can socialize, Rivers Walk prioritizes the well-being and happiness of your beloved pets. Additionally, the management team goes above and beyond to provide a welcoming environment for pets, with pet waste stations conveniently located throughout the community and regular pet-friendly events to bring residents and their pets together. Whether you're strolling along the scenic pathways or enjoying some off-leash fun in the dog parks, Rivers Walk Apartments offers a fantastic living experience for both you and your canine companion.
• SK

  Sophia Kirn

  Dec 5, 2023
  5.0
  New edit: Super duper helpful for lease renewal! The leasing office is really good with text/call communication! Awesome place to live! Maintenance and management is always super fast to respond to any issues! They also sometimes bring around fun little gift bags and treats which is super cute and thoughtful!

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