Silverbrook Apartments

Reviews

• RE

  Rachel Elaine

  Feb 6, 2026
  5.0
  Beautiful property and wonderful onsite team!
• DD

  David Diaz

  Dec 15, 2025
  5.0
  Just made the incredible move from Michigan to Silverbrook apartments, where Shawna and Tracey truly made my transition nothing short of extraordinary. Both were remarkably supportive throughout the entire process. I moved in on a Sunday, a day the office is typically closed, yet they still ensured my apartment was ready and even went the extra mile to bring in my memory foam mattress on the very day it was delivered. The apartment itself is a stunning and impressively spacious for a one-bedroom. My dogs and I are absolutely thankfuk here, and the breathtaking view of the mountains is simply amazing! Thank you both for extending such a warm and inviting welcome home.
• JT

  Jacquelynn Turner

  Nov 17, 2025
  5.0
  We love living at Silverbrook! The management is very friendly and helpful. The facilities are always clean and is a great dog friendly neighborhood.
• SB

  Sharisse Boddy

  Nov 16, 2025
  5.0
  I’ve had a great experience living at Silverbrook. The community is clean, quiet, and really well maintained. The staff is friendly, responsive, and always willing to help with anything that comes up. My apartment is comfortable and modern, and the amenities make day-to-day life super convenient. I also appreciate how safe and welcoming the neighborhood feels. Overall, Silverbrook has been a wonderful place to call home—I highly recommend it!
• DD

  Daylee

  Oct 28, 2025
  1.0
  Where do we even start here… Normally I wouldn’t bother leaving a review, but this company has earned it. I moved into what was supposed to be “new construction,” only to find bags of trash in the bathtub, pee on the toilet, and filthy carpets (I had to pay out of pocket for a professional cleaning — the cleaner said the water came out black). Maintenance was hit or miss, sometimes taking months. Snow came inside the building during winter due to poor construction, and energy costs were through the roof. On top of that, vendors entered my unit without notice - followed by, “we were going to tell you.” Response from the company. The property was originally under different management, so I was hopeful when the new company took over… but that optimism didn’t last long. The new lease was still overpriced compared to similar places nearby, and no one could explain what the “community expenses” would actually cost. I was told I’d be splitting all utilities and upkeep costs with everyone in the building — meaning a single tenant (me) would pay the same as a family of four — with no estimate available. When I asked for clarity, I was told, “we’ll just send you a bill each month.” So basically, sign a blank check. I sent my notice not to renew and moved out. Then came move-out day — I dropped off my keys, had the place professionally cleaned, and thought that was that. Ten days later, with no deposit (which is required by state law if no deductions are made), I reached out… only to be told I hadn’t moved out and was being charged late rent and fees for August. After forwarding my original notice (which had already been acknowledged), the manager apologized and said it was an oversight. She promised to fix the charges and process my deposit. Cue the next round of nonsense: I was told I’d be charged $120 for carpet cleaning because it was “required by the lease.” I double-checked — nowhere does it say that. But honestly, after everything, I let it go to save the headache. The move-out checklist included gems like “speck of dust in the entryway” (after the unit sat empty two weeks while they “realized” my lease had ended). I even had cleaners come back to reclean, in the 24 hour reclean period required by state law. Still, it took 34 days (beyond the legal limit) to receive my deposit — with the late rent charge still deducted. Multiple calls and emails went unanswered until I finally messaged their parent company on Instagram, which magically got a response. Another apology, another excuse, and an offer for a “gift card” (no, thank you). By the time I finally received the rest of my funds — minus the bogus carpet fee — it was October 28th, nearly three months after moving out. All in all: between poor move-in conditions, lack of maintenance, illegal handling of deposits, and nonexistent communication, this was by far the most unprofessional property management experience I’ve ever had. I’m so much happier since moving.

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