Business Details
About
Student Housing CenterApartment Rental AgencyFurnished ApartmentApartment Building
The Arrow Townhomes & Flats is a new student community with luxury flats & townhome apartments in Bozeman, MT. We offer resort-style amenities for the students of Montana State University and are located near the MSU campus. We offer 1, 2 and 3 bedroom flats and 4 and 5 bedroom townhomes. Every bedroom comes with a private bathroom. Amenities include a 24-hour clubhouse with a fully equipped gym, sauna, steam room, and resort-style pool with spas. We also have a game room with flat screen tv's, arcade games, a pingpong table, a pool table, and shuffleboard. Come check out our Bozeman apartments!
Details
- Onsite servicesAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.4
447 reviews
5 stars
218
4 stars
45
3 stars
20
2 stars
20
1 star
144
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported unresponsive management, difficulties in communication, and lack of follow-through on maintenance requests.
Cleanliness
Many reviews highlighted unsanitary conditions upon move-in, including dirty apartments and common areas, with complaints about trash and poor maintenance of facilities.
Amenities
While some residents appreciated the amenities, many noted that they were often closed or poorly maintained, leading to dissatisfaction.
Customer Service
Despite some positive mentions of individual staff members, overall customer service was criticized for being unhelpful and dismissive.
Value for Money
Numerous reviews indicated that the apartments were overpriced for the quality and service provided, with many recommending looking elsewhere.
- CCCalculatinGeniusJan 1, 20261.0This apartment complex is own by the most incompetent management I have ever seen. It's impossible to get help from a human unless you go to the physical front desk, the phone is only AI with no human option. They will complete work orders and even charge you for them without even doing anything. Like when I needed a new key fob, they closed the work order on it before a new key was in my hand. Need maintenance? There's like one guy for that, and others who've lived here can attest to that, it's so slow to get anything fixed. And the apartments themselves may look nice from a glance, but they're made of paper mache and despite only being 6 years old, the whole place looks like it's falling apart. Peeling paint, broken light fixtures, poor construction quality and our specific unit has cracks in the wall. It's an overpriced dump that's not worth your time or money. Stay far far away.
- BLBrenda LeeNov 29, 20251.0Stayed at the apartments as a visitor. The air coming in around the doors was terrible, not made for winter weather. Strong wind around each door, lots of money wasted to heat the place. Party upstairs and noise echoed til wee hours of the morning.
- MBMark BosmaOct 19, 20251.0My daughter moved in this fall. People hit on legitimate issues in other reviews. The biggest problem is the nearly complete lack of internet! They are college students trying to do homework online, but the "high speed internet" barely works. At best it's 0.3 MPS download in her unit. Calls to the landlord gets nothing done, they just ignore and hope they go away. My daughter and her roommates don't have the money to get their own service to supplement it. It is annoying and difficult not having it. Don't live here if you need to use the internet.
- HSHailey SummerOct 16, 20251.0I signed a lease here when I they were doing a 2 month free deal. Lady at the counter told me I would be refunded the two months after paying the full lease, and then REFUSED to let me sign an amendment or any documents stating I would receive my money back. I asked about documents every day of December after signing the lease and was told by both the ladies at the front and the leasing agent that no documents could be signed for that. At time of move out, I was told I had not signed the required document to receive that money back. I was given the leasing agents email and told to email him to work things out. I’ve emailed three times, never heard back. I’ve shown up a couple of times and every single time the manager is conveniently in a meeting. Do not trust promotional deals from this company, they are a scam.
- KHKatina HumenSep 28, 20251.0Wish zero stars were an option. Still waiting three months after lease ended for a final move out statement and return of security deposit. Emails remain unanswered. We also subletted one month and during the overlap month both tenants had to pay full months rent with the promise of a refund on move out. If you are even thinking of signing a lease here, I would advise you to read the reviews and check out some local Facebook pages or Reddit on the topic.
Frequently Asked Questions About The Arrow Townhomes & Flats
What types of apartments are available at The Arrow Townhomes & Flats?
We offer 1, 2, and 3 bedroom flats as well as 4 and 5 bedroom townhomes, each bedroom with a private bathroom.
What amenities are available at The Arrow Townhomes & Flats?
Amenities include a 24-hour clubhouse with a fully equipped gym, sauna, steam room, resort-style pool with spas, and a game room with flat screen TVs, arcade games, ping pong, pool, and shuffleboard.
Is The Arrow Townhomes & Flats pet-friendly?
Yes, the community welcomes pets and dogs, and it features a dog park for your furry friends.
Are The Arrow Townhomes & Flats accessible for individuals with disabilities?
Yes, the property has wheelchair accessible entrances, parking, seating, and restrooms to accommodate residents with disabilities.
What are the leasing office hours at The Arrow Townhomes & Flats?
The leasing office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 11:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM.
How can I contact The Arrow Townhomes & Flats for leasing inquiries?
You can reach us by phone at +1 406-545-4408 or email leasing@liveatthearrow.com.
Where is The Arrow Townhomes & Flats located?
We are located at 2345 South 11th Avenue, Bozeman, MT 59715, conveniently near Montana State University.
What nearby places can I visit while living at The Arrow Townhomes & Flats?
Nearby you can visit Stadium View, a notable accommodation landmark, or grab a meal at Bozeman Market & Deli, offering deli and hot dog options.
Are there any local services or wellness centers near The Arrow Townhomes & Flats?
Yes, nearby wellness options include Instinct Holistic Medical Spa offering skin care and spa services, as well as several dental offices like James Bond Dental Arts and Gallatin Valley Maxillofacial & Aesthetic Surgery.
How can nearby transit or services help me when visiting The Arrow Townhomes & Flats?
Nearby places like the Western Transportation Institute offer travel services that can assist with transportation planning, making it easier to access the community and surrounding Bozeman area.