The Expo

Reviews

• AS

  Andrew Shearer

  Apr 8, 2026
  5.0
  The Expo has been a lovely place to live while studying in Billings. The community is phenomenal, the management is extremely responsive and understanding. There are a lot of renter horror stories regarding the surrounding buildings so I’m proud to say I have experienced none of that with The Expo.
• CW

  Carter Warnick

  Mar 14, 2026
  5.0
  Aly was great. We walked in without a scheduled showing and she was just getting ready to leave for the day and had no problem staying longer and showing us around and making us feel like a priority.
• LJ

  Laramie Johnston

  Jan 15, 2026
  1.0
  Honestly let me tell you everything they won’t 🚨🚨🚨THE 5 ⭐️ reviews are fake and transactional! They will give you goodies and rewards and small amount of money off rent for clicking the five star! 🚨🚨 Yes the college is right here but there’s no designated walking path and you will be walking along a very busy road They close the amenities 2/3 weeks late in the beginning of summer and 2/3 weeks early in the end of summer. I believe the pool was open this year for like 60 days. The internet sucks and it’s required for you to pay through them. They billed us 4x the amount for utility they get charged by the city and literally just said oops. The lady at the front office, Ashley or whatever has the nastiest attitude! Will turn everything into a “I’m the victim” “you’re being so rude by calling me rude”, like girl you work in property management get over it and do a good job with people . Be nice to your tenets. Be gracious and understanding, not stone cold, not aggressive. I was feeling really nervous about putting my 30 days in and she basically told me “like are you good” “ you got something on “ —— like yes I do and you’re NOT HELPING! So if you’re looking for a nice office people that will help you and careabout you and your journey here in Billings RUNNNNNNN! RUNNNNN! Like u turn all the way around, there’s nicer places here in Billings that won’t cost you as much. The homes are okay. Nothing super special, there’s tons of construction and hella traffic right along the road. This is 100% a college filled apartment building so if you have a family, I’d try something else. The Maintence men are cool.
• KK

  Kalli Kremer

  Oct 28, 2025
  1.0
  As a medical student who lived at the Expo for two years, I would not recommend it—particularly to incoming medical students. While the complex has many 5-star reviews, it is important to note that management offers online rewards for residents in exchange for positive Google reviews. When I moved in two years ago, I initially posted a 5-star review but have since deleted it. During my first year here, management permitted individuals to become residents without conducting background checks. This led to several concerning situations, including: * Dangerous dogs on the property (a fellow resident’s dog was attacked). * Strangers sleeping in the stairwell (one incident required calling the police to remove a non-resident from our building). * Loud gatherings late at night, with suspected illicit activity on the first floor. * Multiple instances of misplaced packages. When these issues were reported to management in a professional manner, the concerns were met negatively, and little to no action was taken. Many of my peers and I were initially excited about a new apartment building near the medical school, and many of us signed leases quickly. In hindsight, I would have explored other options. At one point, management stated they did not want more medical students as residents—yet later approached our admissions office in an attempt to be reinstated on the school’s recommended housing list. In my second year, additional expenses were added to the rent without clear communication prior to re-signing. These included charges for unit Wi-Fi, utilities for the clubhouse (primarily used by management), and a general rent increase. When I moved out in July, I contacted management to confirm any required steps before vacating the unit. I was told the only requirement was to return my keys. I thoroughly cleaned the apartment—wiping surfaces, filling small drywall holes, vacuuming, and dusting—ensuring it was ready for the next tenant. Despite this, I was charged nearly $700 in unspecified move-out fees, exceeding my security deposit. The only cost I anticipated was approximately $100 for carpet cleaning. After multiple unsuccessful attempts to resolve the issue with Expo management, we got in contact with the regional manager. We later learned that a “move-out walkthrough” had been documented internally but was never offered to us, allowing management to charge for any scratch, dent, or scuff they found post-move-out. After three months of persistent back-and-forth communication, we were finally reimbursed for these inappropriate charges. Without intervention from their regional manager, we would have remained responsible for nearly $700 in unfair move-out fees. Ultimately, we chose to live here for its proximity to the medical school. However, I strongly recommend that incoming students explore other housing options first, especially with the Expo's current management team. Commuting in Billings is easy, and I wish I had chosen a more receptive, welcoming, and budget-friendly apartment complex. Students with questions about housing options should feel free to reach out to me or to the school’s Student Affairs office.
• AM

  A M

  Jun 25, 2025
  5.0
  The management team here has been nothing short of exceptional. They are responsive, professional, and genuinely care about the residents. Every time I’ve had a question or needed assistance, they’ve addressed it quickly and respectfully. It’s clear they take pride in the community and work hard to maintain a clean, safe, and welcoming environment. Their communication is clear and timely, and they’re always approachable. It makes a big difference knowing that the people running the property are reliable and considerate. Great job to the whole team!