Business Details
About
Apartment BuildingApartment Rental Agency
Make yourself at home at Southaven Pointe where you will find truly exceptional one-, two-, or three-bedroom apartment homes. Located just minutes from the heart of Memphis, TN, our spacious homes feature a collection of fabulous features, including energy efficient appliances, vaulted ceilings, gas fireplaces, in-unit washers and dryers, walk-in closets, and private patios and balconies. Enjoy a full suite of amenities including two swimming pools, fitness center, tennis court, picnic area, playground, a bark park, and more. Build your memories at Southaven Pointe Apartments in Southaven, MS.
Location
Hours
Reviews
3.2
275 reviews
5 stars
139
4 stars
8
3 stars
9
2 stars
11
1 star
108
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous complaints about mold, plumbing problems, and slow maintenance response times.
Staff Performance
Mixed reviews on staff professionalism; some employees received praise for their helpfulness, while others were criticized for rudeness and poor communication.
Living Conditions
Reports of unsanitary conditions, including mold and pest issues, leading to a negative living experience for many tenants.
Communication Problems
Frequent issues with communication between management and tenants, including unreturned calls and misinformation regarding leases and fees.
Overall Satisfaction
Many tenants expressed dissatisfaction with their living experience, citing high rent for inadequate services and maintenance.
- SCSeong jun ChonDec 28, 20251.0They don't take matters SERIOUSLY when it comes to MOLD!! Beware of this complex because it's not just the maintenance men that neglect but also the property management.
- LSLara SDec 5, 20251.0DO NOT MOVE HERE!!!!! The absolute WORST living experience I’ve ever had!! There is BLACK MOLD everywhere in these units. They come out to “fix” the problem but never the real issue. The mold comes right back. Your health will always be a concern living here cause there’s no telling just how much black mold is in these units! Something is always malfunctioning or falling apart in my unit but the rent is astronomical! There are idiots who sit in their cars and play loud music all through the night (2-4 am), I can never get a peaceful night of sleep. We pay a pest control fee every month and I’ve seen zero pest control but we’ve all seen the huge cockroaches that come out of nowhere to visit our units! I am constantly uncomfortable, worried, and annoyed living here! I’m usually too afraid to invite people over due to things being broken, the MOLD, or a little “friend” popping out of nowhere to embarrass me! Don’t move here unless you have to and if you do, don’t stay over a year! Your rent goes up $100+ every time you renew your lease and I promise you won’t be getting what you’re paying for.
- SSShe'ChinahNov 14, 20255.0Tiffany McDaniels was so helpful and sweet!!!
- KSKawaii SimmonsSep 16, 20255.01 name— Jakayla!! The girl knows this property: inside-out, up-down, literally every way you can name it!! Initially I wasn’t best pleased, as this is my first time living in an apartment. I was just used to the traditional single-family house style of things. Instead of her (Jakayla) being bothered/annoyed, she TENTATIVELY listened, making note of my desired living environment. Not even 2 days later, she called, stating she had found the perfect unit for my family, and THAT— she did! I am more than satisfied of the service and hospitality she continually showed (& still does, even after move-in)! She is a total gem, and Southaven Pointe is LUCKY to have her!!
- KHKaitlynn HattonAug 29, 20255.0We love Jakayla! She has been so helpful, and has even been emailing us on her days off. She’s the best!
Frequently Asked Questions About Southaven Pointe Apartments
What types of apartments are available at Southaven Pointe?
Southaven Pointe offers one-, two-, and three-bedroom apartment homes with spacious layouts and modern features.
What amenities does Southaven Pointe provide?
Amenities include two swimming pools, a fitness center, tennis court, picnic area, playground, and a bark park.
What features are included in the Southaven Pointe apartment homes?
Features include energy efficient appliances, vaulted ceilings, gas fireplaces, in-unit washers and dryers, walk-in closets, and private patios or balconies.
Where is Southaven Pointe located?
Southaven Pointe is located at 5186 Church Lake Dr, Southaven, MS 38671, USA, just minutes from downtown Memphis, TN.
What are the leasing office hours at Southaven Pointe?
The leasing office is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
How can I contact Southaven Pointe for inquiries?
You can contact Southaven Pointe by calling +1 855-966-2602.
Are there dining options near Southaven Pointe?
Yes, nearby dining options include Sonic Drive-In, Fuji Japanese Express, Burger King, Wings House, and Scooter's Coffee.
What shopping amenities are available near Southaven Pointe?
Nearby shopping includes Family Dollar discount store, Wine and Liquor shop, Tobacco Warehouse, and the clothing store Real Spillage.
Are there healthcare services close to Southaven Pointe?
Yes, nearby healthcare providers include MONICA STANFORD (doctor), Southaven Primary Eye Care (optometrist), The Smile Center (dentist), Athletico Physical Therapy - Horn Lake, and USA Vein Clinics.
What financial services can residents of Southaven Pointe access nearby?
Nearby financial services include Bancorp South bank, Cadence Bank, Officially:Creative Financial Coaching Group, CoinFlip Bitcoin ATM at Tobacco Warehouse, and Western Union money transfer service.