Customer Service
Many customers praised the staff, particularly Tammy and James, for their helpfulness, professionalism, and friendliness during tours and interactions.
Safety Concerns
Several reviews highlighted issues with security, including broken gates and incidents of car theft and vandalism, leading to feelings of unease among residents.
Maintenance Issues
There were complaints about slow responses to maintenance requests and unresolved issues, such as mold and security concerns, which frustrated some residents.
Mixed Experiences
While many reviews were positive about the living experience, some customers expressed dissatisfaction with management communication and perceived negligence regarding safety and maintenance.