Brand Certified
The Pointe at Highland
4.6(196 reviews)
Certified by The Pointe at Highland • Feb 22, 2026
Business Details
492 E Beasley Rd, Jackson, MS
39206, United States
Certified by The Pointe at Highland • Feb 22, 2026
(769) 230-8116
Certified by The Pointe at Highland • Feb 22, 2026
https://www.thepointeathighland.com
Certified by The Pointe at Highland • Feb 22, 2026
About
Certified by The Pointe at Highland • Feb 22, 2026
Apartment Building
Enjoy living the good life at The Pointe at Highland! Located in Jackson, our spacious one, two, and three bedroom apartments were designed with the resident lifestyle in mind. With features like walk-in closets and playground, it’s easy to see why our residents love living here.
Location
Certified by The Pointe at Highland • Feb 22, 2026
Hours
Certified by The Pointe at Highland • Feb 22, 2026
Reviews
4.6
196 reviews
5 stars
168
4 stars
11
3 stars2
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Tammy and James, for their helpfulness, professionalism, and friendliness during tours and interactions.
Safety Concerns
Several reviews highlighted issues with security, including broken gates and incidents of car theft and vandalism, leading to feelings of unease among residents.
Maintenance Issues
There were complaints about slow responses to maintenance requests and unresolved issues, such as mold and security concerns, which frustrated some residents.
Mixed Experiences
While many reviews were positive about the living experience, some customers expressed dissatisfaction with management communication and perceived negligence regarding safety and maintenance.
- JGJameshia Gray2 days ago5.0Ms. Vortoria was incredibly helpful, and the customer service was excellent. If I had the opportunity to do business with her again, I would definitely choose her.
- JMJonkyia Mcgee2 days ago5.0She was very nice and very helpful, Ms. Victoria she show us around the apartment and made us feel comfortable.
- AWAngel WhiteJan 6, 20265.0I spoke to James and he really helpful highly recommended coming and visiting this place out
- KLKambrial LoveJan 2, 20265.0James was very helpful and knowledgeable on the tour!
- JTJa'Manda TinnonDec 19, 20255.0James was very helpful. He did a wonderful job explaining everything. I really enjoyed the tour.
Brand Certified Facts from The Pointe at Highland
The Pointe at Highland partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website