Staff Performance
Customers consistently praised the staff, particularly Kira, Lauren, and John, for their helpfulness, friendliness, and professionalism.
Maintenance Issues
While many reviews highlighted prompt maintenance responses, several customers reported ongoing issues with mold, cleanliness, and delayed repairs.
Community Atmosphere
The apartment complex is noted for its friendly and welcoming community, with positive mentions of events and a peaceful environment.
Property Condition
Several reviews criticized the condition of the apartments, citing problems like outdated features, cleanliness issues, and pest infestations.
Customer Service
Mixed feedback on customer service; while some had positive experiences, others reported poor communication and unresolved complaints.