Maintenance Issues
There are frequent complaints about unresolved maintenance issues, including delays in repairs and lost keys.
Staff Performance
Many customers praised the staff for their professionalism, kindness, and promptness in addressing concerns.
Community Concerns
Several reviews highlighted issues with cleanliness and safety in the community, including trash problems and noise disturbances.
Management Problems
There are significant concerns regarding management practices, including unprofessional behavior and lack of communication.
Overall Satisfaction
While some residents expressed satisfaction with their living experience, others reported serious frustrations, indicating mixed overall satisfaction.