Maintenance Quality
The maintenance team, particularly Scott and Anthony, received high praise for their quick response times and effective repairs, with many residents expressing satisfaction with their service.
Management Issues
Numerous complaints were directed at the leasing office staff, particularly Melissa and Chosen, for being unprofessional, unresponsive, and disrespectful, leading to a negative experience for many tenants.
Pest Problems
A significant number of reviews highlighted a severe brown recluse spider infestation, with residents reporting ongoing issues and inadequate pest control measures.
Community Atmosphere
Despite the issues, some residents appreciated the community feel, cleanliness of the grounds, and friendly interactions with staff and neighbors.
Mixed Experiences
While some tenants reported positive experiences and satisfaction with their living conditions, many others warned against moving in due to management and maintenance concerns.