Arcade Apartments

Reviews

• YA

  Yahshae Ayah

  Apr 30, 2026
  5.0
  I absolutely love this place. It has so much to offer especially if you’re an entrepreneur. This is the place to be.
• MW

  Mya White

  Apr 20, 2026
  5.0
  I am leaving my review based on a tour i has with Terrell. He was AMAZING. His enthusiasm, willingness to answer questions, ability to locate the exact style unit I was looking for and his wonderful aroma all were above and beyond what I have experienced with other apartment tours. Terrell is one of the newer staff from what he told me, but I can tell he will be very successful. In the end, dog amenities and parking were the things I couldn’t budge on Arcade not having, but if I didn’t need those, the place was more than sold to me. The management made a great choice with Terrell, I might still come stop by just to visit him!
• JC

  Jasmine C Cauley

  Mar 24, 2026
  5.0
  I had the pleasure to speak with Tyrell inquiring about a potential move-in, he has been kind, professional, and very helpful throughout the process!
• FX

  Fanon Jackson (XPFanonBeatz)

  Mar 20, 2026
  1.0
  My friend has had the worst experience here. This has been one of the most unprofessional and frustrating housing experiences I have ever witnessed. After 5 months of back-and-forth, paperwork, approvals, and jumping through every hoop required—including a fully signed lease by all parties and housing voucher approval—this property management company canceled the agreement at the very last minute for no legitimate reason. Let that sink in: five months of process, only to be denied housing over attitude and ego. Ms. Harris and Ms. Charity were consistently rude, dismissive, and openly hostile throughout this process. Basic communication—such as simply asking how much was due at move-in—was treated as an inconvenience. Instead of acting professionally, they responded with irritation and ultimately used that as justification to cancel a legally executed agreement. This is not just poor customer service—this is a complete failure of professionalism, accountability, and basic respect. People are depending on housing, and to drag someone through a months-long process just to pull the rug out at the end is beyond unacceptable. If you value your time, your stability, and being treated with basic decency, do not put yourself in a position to rely on this management. I strongly recommend documenting everything and proceeding with extreme caution
• ID

  Isis Diorr

  Feb 20, 2026
  5.0
  Kay (Kenya) gave my mother and me a tour at Arcade Apartments on 2/20, and she was absolutely amazing. Her energy was so warm and genuine, she shared great details about the building, and she really knew the history. I honestly expected it to be one of those “don’t believe what you see online” situations, but the property was beautiful and exceeded our expectations. My mother and I truly loved it—and Kay was the perfect part of the experience. She made the tour memorable.