The Smith Management Group

Reviews

• JH

  Jeffrey Harper

  Apr 3, 2026
  1.0
  Villas on Olive is horrible first the amount of marijuana and other drug use is ridiculous the people live in the kondo with all there other family members I lived at 1150 the people above me would make noise the whole time and listened to my phone calls I was making I had to call the police there’s a family that all hangs out at murphys bar so watch out for that and everyday someone will park in your parking spot the people above 1150 should be evicted and I think the management is inconsiderate with not ever returning calls from me so I moved out I do not believe all those people have enough money to be living there and I can tell a lot of the neighbors go to the bp gas station spy on you and also go to the pink gallion bar causing problems the trash was always late and they should evict the person as I said above 1150
• MS

  Michael Simon

  Mar 31, 2026
  5.0
  Crystal has been very responsive and has provided detail for us, even going back to the previous management company's records to get us some information that we needed. Very much appreciated
• KV

  Kevin Varwig

  Feb 26, 2026
  1.0
  If I could give them zero stars I would. Smith management is the absolute worst property management company I have ever dealt with. Their customer service is worthless.
• JB

  Jennifer Briscuso

  Feb 25, 2026
  1.0
  UPDATE ..I received an email on March the 3rd and it said they haven't heard back about my issue they will keep me informed, it is now March 23 and I've heard nothing from this company, NO update, NOTHING. I would NEVER again live in a property managed by Smith Management, it is useless to contact them, you will get nothing..but please keep paying. ZERO STARS..A call in a reasonable amount of time would have been decent customer service, instead I have to post this and get a COPY AND PASTE RESPONSE. I've sent you 15 emails that I have every copy saved, how about you just respond to one ???????? I've been calling and emailing this company for weeks and they REFUSE to contact me. This is truly the WORST customer service I've even dealt with. First I spoke with a foreign call center that said someone from this "company" would definitely call me back within 48 hours.. surprise I received no call. Then I emailed and receive a response from a secretary that didn't read my email and she says that someone would definitely be getting back to me.. that was over 2 weeks ago. I got no response and all I'm trying to do is pay a stupid bill for my elderly hospitalized mom and do you think they have the decency to get back to me NOPE. Reading through their reviews .. makes more sense now. How do communities continue to use this awful company. I live in South Florida and though HOAs were bad down here, but this one is so much worse.. the fact that they blatantly lie to people... Love that they copy and paste the same to response to every single bad review... That says so much more that the bad reviews.
• AS

  Ado S

  Feb 22, 2026
  1.0
  They have ran our complex into the ground. I would not recommend smith to absolutely anyone. You guys should be ashamed of what you have done to our neighborhood and I can’t wait for you guys to be gone.