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The Flats at Dorsett Ridge

4.2
(102 reviews)

Business Details

12703 Dorsett Rd, Maryland Heights, MO
63043, United States
(314) 720-8299
https://www.flatsdorsettridge.com

About

Apartment Building
Discover a better way of living at The Flats at Dorsett Ridge. Warm and welcoming, our historical new apartment community in Maryland Heights, Missouri, pairs trendy design features with inspired community amenities to give you all you need to live your best life. Finding the perfect home is easy – choose between our spacious, stylish studio, 1, 2 & 3 bedroom layouts to find a space that suits your needs. Have a furry companion? We know they’ll enjoy our pet-friendly community as much as you! Love where you live at The Flats at Dorsett Ridge.

Location

The Flats at Dorsett Ridge
12703 Dorsett Rd, Maryland Heights, MO
63043, United States

Hours

Reviews

4.2
102 reviews
5 stars
68
4 stars
10
3 stars
9
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Management

Many reviews praised the management team for being friendly, helpful, and responsive to resident needs.

Cleanliness

There are significant concerns regarding cleanliness, with multiple reports of dirty hallways, elevators, and common areas.

Noise Issues

Several residents reported issues with noise from neighbors, indicating poor soundproofing in the apartments.

Amenities

The amenities, including the pool and gym, received positive feedback, although some residents noted they were not always well-maintained.

Pricing Concerns

Customers expressed dissatisfaction with hidden fees and perceived high prices relative to the quality of the apartments.
  • TC
    Todd Crowell
    Jan 22, 2026
    5.0
    A very nice experience looking at the floor plans.
  • BS
    Bhavana Sv
    Dec 23, 2025
    5.0
    We have had great experience at Flats at Dorsett Ridge! Appartment is beautiful and comfortable, parking is soo convenient, people living here are friendly, gym is sooo much better compared to other apartments, posts & packages service is great and Kris and Tracy are cherry on top! They helped us to move in on a snowed in day! They are always helpful in solving any questions or problems we have anytime, they personally take care of events at the flats and are so warm, welcoming and are just amazing people! Me and my family are having a great time here!
  • RW
    Rahman “RJ” Watson
    Dec 16, 2025
    5.0
    Great Apartment Complex to live in! Everyone I bring into it gives me complements on how nice it is!
  • NR
    nicholas ruffin
    Oct 12, 2025
    1.0
    Before I begin this, I’m normally someone who holds back my words as I understand people are human. I am done being passive. I’ve lived here for a little several years and the decline in cleanliness and staff is honestly shocking despite paying more and new fees emerging each year with a variance of what you’ll actually be paying for utilities. The garage floors on the 2nd and 3rd level are always covered in built-up dirt; it’s obvious they never power wash them. The stairwells are even worse—never cleaned, just constant muddy tracks and grime, as if the place is forgotten by staff. Today, I walked off the elevator and straight into a puddle of urine on the first floor. The smell hit me all the way down the hall, and it’s not a one-off—almost every day the elevator reeks of dog pee. This morning, no pee in the elevator for once, but there was still a thick dog urine stench. I don’t even use the gym anymore because it’s always filthy and never wiped down. The new management seems like they just don’t care at all. I reported the puddle of pee in the elevator and staff actually got annoyed at ME for asking them to clean it—they acted like it was my job, not theirs, to keep this “luxury” place livable. The carpets on every floor are never cleaned either, just loaded with dog smell and hair. I don’t even own a dog, but living here you’d never know. It’s honestly embarrassing to the point where I stopped inviting anyone over; I shouldn’t have to feel ashamed of my own home. To top it off, people race through the poorly lit garage and staff just shrug. Save your money. There’s nothing luxury about this place—they don’t even meet basic cleanliness standards, and I regret ever moving in. This is honestly worse than any normal apartment I’ve lived in. Do not be fooled by the marketing.
  • GB
    Gail Bryan
    Sep 26, 2025
    4.0
    Nice place. Great management. Would definitely return

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Certified February 22, 2026Yext Knowledge Graph
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