Two Twelve Clayton

Reviews

• ED

  Elizabeth Dopp

  5 days ago
  5.0
  I’ve been living here for a few weeks now and really love the place! Like any building, a few hiccups have come up, but the management team is incredible! Always communicative, proactive, and quick to resolve things. They clearly care about the residents, and their fun events have made moving into a new area so much easier. Highly recommend!
• BM

  Blake Myregaard

  Mar 3, 2026
  5.0
  Two Twelve Clayton is a beautiful complex in downtown Clayton. Nothing compares to their modern floor plans and rooftop pool! Megan in the leasing office is amazing to work with!
• AA

  Amanda Adler

  Feb 25, 2026
  1.0
  Beginning in January 2026, I experienced ongoing hot water temperature instability in my unit that lasted 7 weeks. The building sent multiple emails (January 7th, January 16th, and January 30th) stating the issue had been “successfully resolved” or was “successfully completed.” However, the problem continued in my unit. I submitted two maintenance tickets, both marked “Finished,” but the issue persisted after each ticket closure. Between January 29 and February 24, I sent 12 documented emails to management regarding the ongoing hot water instability and rent concession. Only 3 received responses - a 75% non-response rate. I also had to escalate by phone to the leasing office to receive replies. On February 24, management stated that maintenance tickets are closed when repairs are completed “at that moment” and tenants are expected to resubmit if the issue recurs. As a result, the recurring hot water issue required repeated follow-up and duplicate ticket submissions. A decision regarding rent concession was promised by February 24. It was denied that day despite seven weeks of documented instability. This is all based on dated emails, call logs, and maintenance records which I’ve included in screenshots. 7 weeks without stable hot water. 3 “successfully resolved” emails. 2 “finished” maintenance tickets. A 25% response rate. Draw your own conclusions. If accountability, and communication matter to you, consider your options carefully. If you’re currently a tenant, document everything from day one and be prepared to advocate for yourself.
• AE

  Akari Ema

  Feb 15, 2026
  3.0
  The building often does not have hot water in the winter (it happened four times over the six months period I was in the building). The lower floors smell like trash in the hall way. The garage is very tight and very dangerous. Very high possibilities of accidents, better to sign up for the other public garage you can walk to and only have to pay $75/month instead of $165-$175a month
• AB

  Anastasia Brown

  Jan 29, 2026
  5.0
  I moved in a few months ago after touring a lot of different places, and choosing this complex was the best decision I could have made. Grace in management has been incredibly helpful from the move in process and throughout my time here. She’s been very responsive and genuinely cares about making living here a great experience. Maintenance has also been very quick to fix any minor issues that have come up. Highly recommend.