The Ansel Residences

Reviews

• TT

  Thomas

  Apr 3, 2026
  5.0
  As a Vender who deals with pest control this appartment complex is one of the cleanest we typically see. They do the right thing by having our company come out a monthly basis to ensure there is no issues and if there is its addressed quickly and effectively. Karcyn is always helpful in giving us detailed information of any issues and providing excellent customer service
• ER

  Elijah Rose

  Feb 9, 2026
  4.0
  The only thing that we didn't like was the round about. That's the craziest round about I've ever seen.
• KL

  Karen Larson

  Jan 30, 2026
  5.0
  Karcyn was a most excellent tour guide! Facilities were modern, clean and well decorated. A great place to live.
• WE

  Wanda Emanuel-Woods

  Jan 10, 2026
  5.0
  Meet and greet to get to know the staff and tour of the building was excellent.
• JG

  j glimmer

  Jan 1, 2026
  1.0
  APPALLING: Ansel/Bader tries to Shred Legally Binding Lease because of ... a Google Review! (To allow the most people to read this, I created a new review.) Angered by fair and valid criticism in my Google review a little over a month ago, which includes positive feedback, Ansel Apartments/Bader Management lashed out by cancelling my legally binding lease, a mere 5 days after both parties had signed it. Eventually they retreated and rescinded their cancellation, but only after they concluded it would not withstand legal scrutiny. Their cold-hearted ploy didn't merely seek to tear up a legal contract. It serves notice to all of us that this company prioritizes silencing criticism and free dialogue over inviting it -- and they're willing to strong-arm anyone off of their property to achieve that goal. (Notice that they rarely even respond publicly to negative reviews, while they eagerly take a bow for every good one.) They showed no empathy, no contrition, no humility. They disconnected the phone on me when I politely asked for answers. They sought to blame-deflect, admonishing me for "unproductive" emails and declaring that this was their "final communication" -- even as they knew, but wouldn't admit, that their own egregious behavior had caused profound harm. Ansel/Bader's actions have shattered my trust that it is operating ethically, legally and respectfully toward us, its customers. I invite all of you to read the summary of unassailable facts below and decide whether you believe the same. Here’s what they did: - On 11/21/25, I and Ansel property manager Brooke Gray signed a 14-month lease for me to rent an apartment there starting 12/23. - Only five days later, in an astonishing email the day before Thanksgiving, Bader senior regional portfolio manager Sarah Wendler stated that she had "cancelled" my lease, citing my Google review as a reason. She added that she would "promptly" refund the damage deposit and application fee that I had paid to secure the apartment. - On that same day, the apartment I had rented was displayed on the Ansel website as "available" (after it was not listed on the website the previous day), even though my jointly signed lease awarded me legal possession of that unit starting 12/23. - Two days later, on 11/28, Ms. Wendler sent me a confusing email, saying my unit was "still held for you" -- after it was already back on the market, and after she had said my lease was cancelled. (Perhaps she was told, or realized, that her effort to deny me entry to her property would fail, but she didn't want to admit she had aborted her effort.) - On 12/1, following an email in which she tepidly agreed to honor my lease, Ms. Wendler and I spoke by phone. She claimed, absurdly, that she did not know that Ms. Gray, with whom she was in regular contact, had signed the lease. If she had truly believed that, she would have simply said Bader wasn't going to sign the lease, and there would have been nothing to cancel — end of issue. - Ms. Wendler wasn't done. Later in the call, she denied that she had even cancelled the lease, contradicting her own written words in the 11/26 email to me which clearly stated: "After careful consideration, we have decided to cancel your lease at The Ansel prior to your scheduled move-in date of 12/23/2025." - Defiant, defensive and dismissive, Ms. Wendler disconnected the phone call after only a few minutes, before I had concluded my thoughts and questions. She offered no apology, no redress and no credible explanation for her actions -- probably because there is none. A few days later, Ms. Wendler's boss, Stacey Neameyer, in a reflexive effort to defend her employee, claimed the lease was reinstated a few hours after it was cancelled. But Ansel/Bader NEVER informed me of that, nor did they agree to honor our legal contract until a stunning five days after they had cancelled it. Nor did they explain what happened to the $550 deposit and application fees that Ms. Wendler said would be credited back "promptly," after she cancelled the lease.

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